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Molly Maid

4.6

About this business

Location details

501 Minuet Ln Ste 110, Ste 110, Charlotte, NC, 28217, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.680 reviews
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Jeri Gail's profile image
Jeri Gail 
7 years ago

Team 2 always does the best job and the leader is so delightful Everytime. 

Business response:

Thank you Jeri! I'm printing this now for the teams board. I love Team 2, they are fantastic :) 

Michelle Palmer's profile image
Michelle Palmer 
7 years ago

I am editing this because the company made it right. The crew they sent to re-do the cleaning was professional and thorough, and I am quite pleased. Thank you for making this right. I sincerely appreciate it. Previously*** The first team was great. I had to have the second team re-mop the downstairs, and the laundry room is still sticky. There are streaks on the hardwood upstairs, and the appliance surfaces weren't even wiped down. 

Business response:

I’m not sure what happened today with this team but we will be discussing this with them. We really would prefer to honor our service warranty and reclean your home at no charge to you. On an occasion we have issues with teams and teams do have bad d…See More 

Carolyn Pitman Johnson's profile image
Carolyn Pitman Johnson 
7 years ago

A very thorough job. Worked the entire time at my home. No time was wasted 

Dawn Copeland's profile image
Dawn Copeland 
7 years ago

Molly maid teams have done an excellent job cleaning our home! Debra and her team are detailed have my house sparkling. Love them! I only wish they could move in :) Thank you - Melo & Josh 

Business response:

Thank you Dawn! This will go on the teams board. They love seeing these when they come in after a long day. We appreciate you taking the time to share 😊 

Janet Wortman's profile image
Janet Wortman 
7 years ago

I love Monday’s. That’s the Day Team #13 comes to clean my house. They do a great job! 

Business response:

Thank you Janet! This is on the teams board. They always look at their board when they come in from a long day :) . Puts a smile on their face 

Cheri Strickland's profile image
Cheri Strickland 
7 years ago

I highly recommend molly maid and team 12 (Estela and Yeymi). They always do a great job for me. They do a wonderful job dealing with the cat hair in my house. I am handicapped and Estela is always very helpful with anything I might need. Thank you team 12 for everything you do for me. Cheri Strickland 

Business response:

Thank you Cheri! This will go on the teams board. It's great to have team members like Estela and Yeymi. If there is anything we can do to improve please let us know. Thank you for taking the time to leave feedback, it means a lot to us. 

Michelle Kingston's profile image
Michelle Kingston 
7 years ago

I have been using team #2 Mizza for the past 8 months and each cleaning is as good as the first. Very consistent. They don’t miss a spot. Very nice ladies and are very sweet to my curious lab. I would highly recommend them 

Steven Olson's profile image
Steven Olson 
7 years ago

Debbie and her helper did a great job cleaning my home. After 2 Christmas parties and New Years, the house was a mess. Plus we have a new cat and they were very good about giving her some space. 

Business response:

Thank you Steve! Your team will love to see this on their compliment board in the morning. Thank you for being a great customer and your application for our hard working team members 😊 

Molly Tschantz Gulley's profile image
Molly Tschantz Gulley 
7 years ago

So far we have had good experiences! This is our second clean and the folks today were fantastic and paid a lot of attention to detail. I appreciate Team 1 (Marlene and Lupe) and all their hard work and dealing with barking dogs :). I need to switch to Thursdays so happy to have them work with us. thanks. 

Business response:

Thank you Molly! We will post this to the teams board. Always puts a smile on their face 😊 

Frequently asked questions about Molly Maid

How is Molly Maid rated?

Molly Maid has a 4.6 star rating with 80 reviews. 

When is Molly Maid open?

Molly Maid is closed now. It will open tomorrow at 8:00 a.m. 

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