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MobileHelp
- Home Medical Equipment Provider
- Boca Raton, FL
About this business
MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company.
Location details
3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Initially I was very annoyed with the number of contacts I was bombared with by phone and emails from your business whileI was comparing the differences from the four businesses which had contacted me, I suggest you ******* your (desperate appearing) approach to get new customers.I went with ******** due to your agent, ******. He iknows the product and was able to answer my questions.. It would be nice to have a smaller 'pendant or a clip on model available.*************************
I had the pleasure of speaking with **************** and **************** whom both were very professional and helpful throughout the process of me ordering an alert system for my husband. I really appreciated their kindness ??. I am glad to have mobile help as my husband's hero ??
I received a renewal bill for this service. Not knowing anything about it, I called. Apparently someone signed my father up for this company. The company will not tell me who. My father had passed a year ago and yet there had been no communication between this company and their equipment to test or verify it was working. Don't think much of this company.
Business response:
<p>MobileHelp extends condolences to ************** and her family on the loss of their loved one. </p><p>*************************** requested information about MobileHelp in July of 2022. On July 31, 2022, a MobileHelp Sales Consultant talked with him about our products and services. On the call, ************** provided a credit card to sign up for the MobileHelp ************* with Fall Detection. </p><p>On October 18, 2023, *********************** contacted MobileHelp to advise that ************** had passed away (NOTE: f... read more
Lisa was very personable and well informed about the system and listened to my needs.
Ferris was an excellent communicator. He hung in there while I asked many questions!
Very helpful. JB made something easy for a change. So glad I won't have to worry as much about my mom.
I ordered the MobileHelp device for my mother today. ****** was very friendly, knowledgeable, and explained everything in a thoughtful and concise manner. It was just so easy, I'm sorry I waited as long as i did. Can't wait for Mom to receive the device!
**** was very nice and extremely helpful in deciding which plan to choose. Everything went very smoothly.
I was looking for a company to help with my moms alert system and mobile ***** called everything was handled very easy and efficient. Took the time to share what plans would help in my situation and what we could afford. Everything worked out well. I would recommend this company to all who asked.
Frequently asked questions about MobileHelp
How is MobileHelp rated?
MobileHelp has a 4.6 star rating with 924 reviews.
When is MobileHelp open?
MobileHelp is closed now. It will open on Monday at 9:00 a.m.
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