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MobileHelp
- Home Medical Equipment Provider
- Boca Raton, FL
About this business
MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company.
Location details
3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received a renewal bill for this service. Not knowing anything about it, I called. Apparently someone signed my father up for this company. The company will not tell me who. My father had passed a year ago and yet there had been no communication between this company and their equipment to test or verify it was working. Don't think much of this company.
Business response:
<p>MobileHelp extends condolences to ************** and her family on the loss of their loved one. </p><p>*************************** requested information about MobileHelp in July of 2022. On July 31, 2022, a MobileHelp Sales Consultant talked with him about our products and services. On the call, ************** provided a credit card to sign up for the MobileHelp ************* with Fall Detection. </p><p>On October 18, 2023, *********************** contacted MobileHelp to advise that ************** had passed away (NOTE: f... read more
Lisa was very personable and well informed about the system and listened to my needs.
Ferris was an excellent communicator. He hung in there while I asked many questions!
Very helpful. JB made something easy for a change. So glad I won't have to worry as much about my mom.
I ordered the MobileHelp device for my mother today. ****** was very friendly, knowledgeable, and explained everything in a thoughtful and concise manner. It was just so easy, I'm sorry I waited as long as i did. Can't wait for Mom to receive the device!
**** was very nice and extremely helpful in deciding which plan to choose. Everything went very smoothly.
I was looking for a company to help with my moms alert system and mobile ***** called everything was handled very easy and efficient. Took the time to share what plans would help in my situation and what we could afford. Everything worked out well. I would recommend this company to all who asked.
****** was great! He made the process really simple. ThanksBig Al!
He explained the many options the system had available to meet my needs, and the different payment options. He did not push me to make an uninformed decision. I could just feel how much he respected and was proud of the product he was selling me. It gave me confidence that this was the best choice for me.
Frequently asked questions about MobileHelp
How is MobileHelp rated?
MobileHelp has a 4.6 star rating with 922 reviews.
When is MobileHelp open?
MobileHelp is closed now. It will open on Monday at 9:00 a.m.
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