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Mister Car Wash & Express Lube

2.5

About this business

Specialties Since our first store opened in 1969 to our latest acquisition, our growth story has always centered on people and bringing them the best service and shine in the car wash industry. 

Location details

12120 Montwood Dr, El Paso, TX, 79936, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
2.566 reviews
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Neomi Villalobos's profile image
Neomi Villalobos 
4 years ago

. We’ve been going here for a while now to get oil changes and inspections for our vehicles. There had always been wonderful customer service. Men at lube department were always friendly, helpful and professional. Today was the worst experience we have had there. Manager THOMAS at lube department was very rude and unprofessional. We had dropped off vehicle at noon to get oil change and inspection they told my husband that it would be about an hour because they didn’t have any cars. My husband told him if he can call him when... read more

Gil Hernando's profile image
Gil Hernando 
5 years ago

I've been a customer since they opened on Montwood. Service has declined in the past several months. I am going to cancel both of my subscriptions 

Kim Gocong's profile image
Kim Gocong 
5 years ago

I've had a membership since it started, now that I've experienced the "new" dryer, it's terrible. I was always happy with the service up till now. I had to pay extra just so I could run my car through again, just so they can actually dry my car by hand. That machine didn't even touch the back part of the vehicle or bottom half of the car so it's pointless. Bring back hand dryers! 

Alicia Alvarado's profile image
Alicia Alvarado 
5 years ago

Be careful what you leave inside your car. When they vacuum your car and leave personal items they claim it wasn’t there. A bunch of thieves. 

Bruce Scott Posey's profile image
Bruce Scott Posey 
5 years ago

This used to be a great place. Now they leave spots all over my vehicle. Was a member for years. Just canceled. Will never go to them again and recommend any place over them. 

Jeslaine Nevarez's profile image
Jeslaine Nevarez 
recommend  Recommended
5 years ago

we used to love coming and getting our car washes done at Mister car Wash but lately we have not been pleased for the last year-and-a-half every time we leave we have had complaints we have always paid for full service and do not get what we expected or payed for... prices continue to go up FOR LESS SERVICE. We went to get our car wash today and noticed they are now drying the cars with a big fluffy roller that ONLY drys the top of the car but leave the sides still wet. this time we paid $20 .. if we pay $20 I don't expect t... read more

Anthony Straight's profile image
Anthony Straight 
5 years ago

I've been an Unlimited Member since it came out. I have it on my 2500HD and my work Tahoe. I will be canceling both. The new wash system sucks really bad. My truck comes out dirty and soapy. They don't dry windows any more either. When I go through the one on Zaragoza and Pellicano they close my mirrors and remove my antenna, but there is no one at the end to finish. I have to get out and dry my own truck and move mirrors and reinstall the antenna. The new roller that "dries" the vehicle doesn't even come down to touch my ve... read more

Daniela S. Rodarte Valles's profile image
Daniela S. Rodarte Valles 
recommend  Recommended
5 years ago

I went about a week ago. The call center messed something up and Rudy gave me a free wash. I went back today and he remembered me. He is super friendly and professional. Thanks for the great customer service! ☺️ 

Nina Chavez's profile image
Nina Chavez 
5 years ago

We cancel our memberships due that they dont longer dry the cars. They say there new roll does the job but too far from that. Why pay $45 a month for a gas station wash! Sorry but you guys made a really bad decision. 

Frequently asked questions about Mister Car Wash & Express Lube

How is Mister Car Wash & Express Lube rated?

Mister Car Wash & Express Lube has a 2.5 star rating with 66 reviews. 

When is Mister Car Wash & Express Lube open?

Mister Car Wash & Express Lube is closed now. It will open at 7:30 a.m. 

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