MinuteClinic's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

MinuteClinic

3.8

About this business

Location details

1154 Liberty Pike, Franklin, TN, 37067, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
Sun9:00 a.m. to 4:30 p.m.
3.830 reviews
Select a rating
Leila's profile image
Leila 
2 weeks ago

Absolutely awful experience. I drove all the way there with my two children — one only 2 months old and the other 2 years old — just to be told they would not see me. No one notified me beforehand. They even made me wait 25 minutes in the waiting room while the staff already knew the nurse wasn’t going to take my visit. What makes it worse is that the nurse simply wanted to leave and refused to stay one extra minute, even though I was already inside and my two small children waited in a car (not alone) and had a contagious e... read more

Michael's profile image
Michael 
3 weeks ago

Summary: don't believe the walk in promise. Schedule in advance. Tried to schedule online and no slots were available. Website told me not to worry, walk ins were welcome. Attempted to call the location to confirm this but was sent to an automated national phone tree. Ended up walking in. Still had to check in on a kiosk which gave me no appointment options for that day. After a few minutes of waiting, was told the person in front of me was the last appointment. This is nearly an hour before posted close time, mind you (I ne... read more

Jenny Griffith's profile image
Jenny Griffith 
a month ago

I had such a great experience at the CVS MinuteClinic! Taylor was wonderful — kind, professional, and very thorough. She took her time to listen and explain everything clearly, and I left feeling completely at ease. When I returned to have my TB skin test read, Roya was just as kind and personable. It’s clear that both of them genuinely care about their patients and take pride in what they do. I really appreciate their compassion and professionalism — highly recommend this clinic! 

Beth McCauley's profile image
Beth McCauley 
2 months ago

What a great service the CVS minute clinic is. We went there bc it was too hard to get into the PCP for my sick daughter. And then again for a sports physical. I highly recommend!! We’ll definitely use this service again. 

Reshma Medisetty's profile image
Reshma Medisetty 
3 months ago

Frequently asked questions about MinuteClinic

How is MinuteClinic rated?

MinuteClinic has a 3.8 star rating with 30 reviews. 

When is MinuteClinic open?

MinuteClinic is open now. It will close at 4:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com