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Milton Ruben Chrysler Jeep Dodge Ram
- Auto Repair
- Augusta, GA
About this business
Milton Ruben Chevrolet is Augusta's choice for Chevy cars, trucks and SUVs. Our family dealership has built a reputation in the Central Savannah River Area for service, selection, and great deals. For the life of your new or used car, trust our service and parts department. Our mechanics everything from routine maintenance to the biggest repair jobs.
Location details
3508 Washington Rd, Augusta, GA, 30907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Business response:
Randi, we are sorry to hear that you had such a difficult time with our phones. Your complaint is not the only one that we have received in the last couple of days. We take this very seriously and would like the opportunity to look into this. If you could, please send us a private message and provide us with the phone number you used to contact us so that we may look further into this. Thank you for the feedback! We don't call ourselves often so we don't always know when our phones are not acting right. So we truly appreciat... read more
Business response:
James, we are sorry to see this 1 star review. We are always looking for ways that we could improve and would greatly appreciate some feedback to go with your 1 star rating. Please let us know what we can work on for the future. Thank you for your time and have a great day!
I had an appointment scheduled for 10:07am with Milton Ruben Chrysler Jeep Dodge. I arrived at 10am. Freddie was my service advisor that came to get my vehicle and information. I was not told about the diagnostic charge of $110 when I made the appointment and was told when I arrived. I was told they would call me once the vehicle was diagnosed and I let them know I would be picking it up today because I needed it for work the rest of the week. I called several times throughou...Continue Reading
Business response:
Kimberly, when Joe left our dealership yesterday our General Manager was under the impression that the situation had been resolved. Our GM, Robbie, offered him a full set of take off tires, from a new vehicle. The only charge for this offer was the cost to put the tires on and balance them. Your boyfriend decided that he did not want those particular tires and that he would purchase tires from an online source. Robbie was under the impression that they had come to the agreement that these tires would be shipped to our dealer... read more
Got a new car this past weekend and i love it 😊 Carl Lloyd did a great job helping me pick out a nice vehicle also thank you and the rest of the team for helping and working with my family in assisting with the purchase of my new ride ! I would reccomend Milton Ruben to everyone looking to purchase a new vehicle !!
Michelle is a great sales person. She helped me find a car that is affordable and one that I love. I had no problem at Milton Ruben.
Big thank you to Jason at Milton Ruben. Easiest process i purchasing an SUV! Jason looked out for my family, had the vehicle completely serviced and issues fixed i didn’t even realize . It felt like a new SUV pulling out of the lot. Not to mention, the bank valued the SUV almost $6000 more than the price we settled on! No comparison to any other dealership. Thank you Jason and management who assisted ( shane) !
I was at the dealership a few weeks ago just browsing. Charles Wills approached me in a calm nice manner asking if I needed help. I proceeded to tell him that I was just looking at the moment but he insisted that he show me the inside of the vehicle I was interested in. We ended up driving three cars. He was very patient. I plan to buy within the next couple of months. I will definitely be buying from Charles at Milton Ruben.
Why do the have appointments? A 9:37 appointment have turned into probably an 11:30 appointment. The car is not even in the shop. The is an extremely poor way to have customer service. The sad part is I bought the oil changes when I purchased the car. I wish I could get a refund for that.
Business response:
Good Afternoon, we are sorry to hear that you had a bad experience at our dealership on Saturday. We do our best to get all of our customers in and out as quickly as possible and unfortunately some times our wait times are longer than others. Saturdays are typically a high volume day for our service department, while this is no excuse for your long wait time, it is a factor that plays part in your experience. We understand that you spoke with one of our Managers, Chris, about your disapproval and your long wait. He has addre... read more
Great service and very trustworthy !!! 😊👍
Business response:
Thank you so much Janei!
Frequently asked questions about Milton Ruben Chrysler Jeep Dodge Ram
How is Milton Ruben Chrysler Jeep Dodge Ram rated?
Milton Ruben Chrysler Jeep Dodge Ram has a 3.7 star rating with 465 reviews.
When is Milton Ruben Chrysler Jeep Dodge Ram open?
Milton Ruben Chrysler Jeep Dodge Ram is closed now. It will open at 10:00 a.m.
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