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150 W Pershing Rd, Decatur, IL, 62526, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 5:00 p.m. | |
Sun | Closed |
I went into Miles Saturday to buy a “newer” car and definitely wasn’t expecting leaving with a brand new 2019 Chevrolet Malibu RS! My expectations for buying a car are high do to their awesome service! Huge thank you to Dustin Garrett for going above and beyond for my first big girl purchase! Highly recommend them to anyone. Thank you Miles so much, I love my car!
I had my first solo car buying experience yesterday and I will say it was great. I had done my homework and knew what I wanted and I was thrilled with the car I test drove. They were so easy to work with compared to years ago. Pleasant experience all around.
stand behind there the extra warranty they sell . it's a one way deal as far as they are concerned buy a new truck for 36 thousand with a 1500 warranty on dents and windshield and tires . they plugged 1 out of three tires now my truck shakes at 50 mile a hour ( has 19000 miles )still have to air up my other 2 tires weekly .I love my truck but I will never use miles again.
Business response:
We're sorry you are still having tire problems. Please contact Service Manager Robbie Calhoun and we can look at getting your problem resolved.
Nick with the service department took great care of my equinox! I appreciate all his communication and assistance with my visit.
body shop workers are incompetent.
Dan was amazing. Loving my new Silverado.
Always accommodating, and very helpful .
Brought my daughters car in because a lower plastic shield came off and got caught in right fender well. Just over a year ago they had the whole front apart from a body claim. Then cooling fan that was also replaced failed. We bring it in because a bolt was left half loose caused the same bolt to catch something and allowing cover to come off. Part cost was small but they said they wouldn't cover it though it was do to body shop failing to tighten fully and wanted us to pay labor and part repair. Do not buy a car from someon... read more
Business response:
Sean, Please call 877-4440 and ask for our owner Darcy Grinestaff. He would be more than happy to listen and discuss your repair situation.
I recommend reading what you are signing very carefully. We were told one price for a car payment, but what we signed was very different. Yes, I know we should have read it better, but they shouldn't have misrepresented themselves.
Miles Chevrolet has a 4.4 star rating with 1,188 reviews.
Miles Chevrolet is closed now. It will open tomorrow at 7:30 a.m.
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