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Miles Chevrolet

4.4

About this business

Location details

150 W Pershing Rd, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.41,188 reviews
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Ashlyn Askew's profile image
Ashlyn Askew 
recommend  Recommended
6 years ago

I went into Miles Saturday to buy a “newer” car and definitely wasn’t expecting leaving with a brand new 2019 Chevrolet Malibu RS! My expectations for buying a car are high do to their awesome service! Huge thank you to Dustin Garrett for going above and beyond for my first big girl purchase! Highly recommend them to anyone. Thank you Miles so much, I love my car! 

Donita Corman's profile image
Donita Corman 
recommend  Recommended
6 years ago

I had my first solo car buying experience yesterday and I will say it was great. I had done my homework and knew what I wanted and I was thrilled with the car I test drove. They were so easy to work with compared to years ago. Pleasant experience all around. 

Rick Ellis's profile image
Rick Ellis 
6 years ago

stand behind there the extra warranty they sell . it's a one way deal as far as they are concerned buy a new truck for 36 thousand with a 1500 warranty on dents and windshield and tires . they plugged 1 out of three tires now my truck shakes at 50 mile a hour ( has 19000 miles )still have to air up my other 2 tires weekly .I love my truck but I will never use miles again. 

Business response:

We're sorry you are still having tire problems. Please contact Service Manager Robbie Calhoun and we can look at getting your problem resolved. 

Joanna Nolen's profile image
Joanna Nolen 
recommend  Recommended
6 years ago

Nick with the service department took great care of my equinox! I appreciate all his communication and assistance with my visit. 

Steffoné R. Carney's profile image
Steffoné R. Carney 
6 years ago

body shop workers are incompetent. 

Kris Williamson's profile image
Kris Williamson 
recommend  Recommended
6 years ago

Dan was amazing. Loving my new Silverado. 

Phil Cochran's profile image
Phil Cochran 
recommend  Recommended
6 years ago

Always accommodating, and very helpful . 

Sean Cerbin's profile image
Sean Cerbin 
6 years ago

Brought my daughters car in because a lower plastic shield came off and got caught in right fender well. Just over a year ago they had the whole front apart from a body claim. Then cooling fan that was also replaced failed. We bring it in because a bolt was left half loose caused the same bolt to catch something and allowing cover to come off. Part cost was small but they said they wouldn't cover it though it was do to body shop failing to tighten fully and wanted us to pay labor and part repair. Do not buy a car from someon... read more

Business response:

Sean, Please call 877-4440 and ask for our owner Darcy Grinestaff. He would be more than happy to listen and discuss your repair situation. 

Patty Munson's profile image
Patty Munson 
7 years ago

I recommend reading what you are signing very carefully. We were told one price for a car payment, but what we signed was very different. Yes, I know we should have read it better, but they shouldn't have misrepresented themselves. 

Frequently asked questions about Miles Chevrolet

How is Miles Chevrolet rated?

Miles Chevrolet has a 4.4 star rating with 1,188 reviews. 

When is Miles Chevrolet open?

Miles Chevrolet is closed now. It will open tomorrow at 7:30 a.m. 

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