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Mike Ward INFINITI
- Car Dealers
- Highlands Ranch, CO
About this business
Location details
1800 Lucent court, Highlands Ranch, CO, 80129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very nice people, but they were selling a Toyota, and didn't really know much about it. Coleman had a Toyota dealer there (this part of Coleman was an Infiniti dealership!!??), but they (Infiniti) never contacted them. Also got a vehicle that when I drove it away home that evening, the "Maintenance Required - see your Dealer" lite/display was on, & they haven't responded to my Vmail yet about fixing that.
Business response:
We appreciate all reviews and appreciate you giving us a chance to improve by providing us with this feedback. We would like to have a better understanding of your experience. Please get in touch with us at (301) 469-2100 at your earliest convenience; we will do our best to resolve this with you.
Returned calls promptly. Pleasant
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Great Dealer and very friendly
Business response:
Hello Dam, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
The good: Professional, courteous, fast response time. The not so good: Vehicle is overpriced when compared to similar ones listed on CarGurus. Based on that information I made an offer that was rejected, no attempt at a counter. They instead responded they could get me in an older vehicle with more miles that fits my target budget. I reached out a week later before purchasing an identical GX460 to see if they could match it, this time increasing my offer $2,000 all while they had dropped the price on theirs but again they c... read more
Business response:
Thank you for taking the time to share this information with us. We are glad to hear the good in your reply and will be sure to pass that along to the staff. In regards to used vehicle pricing, there are just too many variables at hand that dictate what we can sell a vehicle for. We are glad to hear that you found another vehicle at a lower price and made the purchase. Congratulations!! All the best for a great 2023.
German was great, and we purchased the car.
Business response:
We’re overjoyed with your feedback. Thanks for being an amazing customer! Sincerely, Ismet Yagci, General Manager
Great job nice people made me feel at home
Business response:
Hi, thank you so much for your kind words about your experience here at INFINITI of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
Super fast responses. Honest and upfront. Good experience! We did however, buy elsewhere.
Business response:
Hello Matthew, we appreciate you taking the time to leave us this feedback. Please contact our Manager at (215) 784-9320 so that we may ensure your experiences with our dealership are more pleasant moving forward.
As expected
Business response:
Hi Jeff, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at INFINITI of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Great customer service
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Frequently asked questions about Mike Ward INFINITI
How is Mike Ward INFINITI rated?
Mike Ward INFINITI has a 4.7 star rating with 1,502 reviews.
When is Mike Ward INFINITI open?
Mike Ward INFINITI is closed now. It will open tomorrow at 9:00 a.m.
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