Midtown Home Improvements

Hillari W 

on BBB

2 years ago

Had a really great experience with Midtown. They were extremely informative and installed my new deck thats going to be perfect for this summer. 

Carson A 

on BBB

2 years ago

We were originally told the start would be **** I did not want to take down the fence until I knew 100%. I called because I did not hear a word for weeks about the install to find out that it would until June 5. I almost did not have a fence for weeks because no one relayed the message to **. We have a child and two big dogs and that does not work for us. We were told by *** that he would be arriving on site on the start day and completion date to ensure that the job was done correctly. No one showed. After having to call yo... read more

Dennis B 

on BBB

2 years ago

we had midtown do a siding job LAST Dec. Since then the siding is wavy, looks horrid and an inspector said the entire job needs to be done over. Was not seated to the house correctly. They have been out 5 times to try and fix what needs to be re-done. This is not a professional job. It's embarrassing. 

Rhonda H 

on BBB

2 years ago

If I could rate less than one star I would but the deck itself is nice, so one star it is. Started on my deck in March. Still waiting for completion. Materials and piled up trash sat in driveway for weeks. Finally picked up trash after calling twice. Materials are still there and I’m constantly having to be extra careful coming in and out of the garage. No one has been out in over 2 weeks. No phone call, simply no contact at all. I’m so tired of contacting *** to get this job finished, just need rail and to replace a post th... read more

Lisa L 

on BBB

2 years ago

Multiple calls over the past 6 months to fix my sons latch on a gate they installed after the ground shifted. Multiple voice messages left. One person did come out and look and said he would come back to fix. That was 3 months ago. Would not recommend this company to anyone. If you have a problem they clearly do not stand behind their work and do not return phone calls. Id look elsewhere for better customer service and follow through. 

Stephanie D 

on BBB

2 years ago

We contracted MidTown Home Improvement to do siding, ****************** with guards. The order showed up early, which was great. But the stone veneer wasn't ordered. & they didn't know what we even ordered. They were supposed to cover our brick with siding (or call to advise if it would need to be torn off). When the workers showed, they didn't know they were doing anything with the side covered in brick. I was then informed that the brick had to be removed & I had to make a decision pretty much on the spot ro keepil or remo... read more

sam J 

on BBB

2 years ago

*** * ****** ******* * *** ****** came out today and gave us a quote for stairs from our deck. They gave us a comprehensive price that met our needs. Also the time frame for work to be done gets us to enjoy the yard before summer starts. 

Anthony C 

on BBB

2 years ago

Best family/veteran owned company in the Midwest. Best products with the best warranty services and very easy financing. Very professional and legitimate. 

Roger B 

on BBB

2 years ago

Very pleasant and efficient to work with. I will consider them if I have another job.