Michael L. Gross, M.D.

SHIREEN BROWN 

on Healthgrades

8 years ago

Dr. Gross is a great Dermatologist and he has the best staff. I would recommend him to anybody who would want a great Doctor that gives his patients the best of care. 

Heidi S. 

on Healthgrades

8 years ago

I was excited to see Dr. Gross when I moved back to Virginia, but it's been nothing but headaches with his office. My hx of melanoma requires some urgency, something I have never gotten from him. I have had to call the office multiple times to get biopsy results long after they were promised and prescriptions long after they dropped the ball in providing info for my pharmacy to fill it. I'm getting my records and finding another doc. Horrible staff! 

John Doe 

on Healthgrades

8 years ago

He refused to do a full body scan for skin cancer, which every other dermatologists does without having to ask. Then he insisted on having his assistant perform the treatment. I told him no way! Either the doctor does it, or I walk. He reluctantly did and and lectured me why he doesn't need to do it. Finally, they tried to stick me with the bill even though I was covered by insurance. They were incapable of submitting the claim properly to the insurance company. We had to call three times! 

Dawn 

on Healthgrades

8 years ago

Approx. 8 years ago, horrible experience with Dr. Gross with permanent damage. After having several bs cancers removed from face, asked about unrelated dark areas at inner eyes. Long story short, he injected juvaderm (I knew nothing about juv.) all over my face. Horrible bruising for weeks. I now have permanent swelling under my eyes. I feel like a guinea pig as he obviously didn't know what he was doing with the way he proceeded. Was told if not happy, money refund. NO REFUND though. 

Anonymous 

on Healthgrades

9 years ago

Dr. Gross is an excellent Physician. He works well with different types of insurance (and good with samples and coupons) to give the patients options for the best kinds of medications available to them. He is very knowledgeable in the skin conditions that are complicated to other doctors. 

Pat N. 

on Healthgrades

9 years ago

Dr. Gross is a great dermatologist. He is very knowledgeable in all areas of dermatology. He very good at diagnosing the problem from asking you questions about what you are experiencing and looking at the problem. He explains everything. Shows you pictures if needed and gives out information brochures. I would recommend him highly. 

Tammi Clarke 

on Healthgrades

9 years ago

Unbelievable. Waited over an hour just to see the doctor. Was in the patient room for 45 minutes, no staff member came to check. Quality of care unimportant at this point. There are many dermatologist practices in the area with more respect for their patients' time. 

A Patient 

on Healthgrades

9 years ago

Dr. Gross and his office are the worst I have ever visited. Plan on taking off a half day of work. If you are lucky to be taken to a room within an hour, you will sit there for at least another 30 minutes. There are always students who see me first who barely check my skin. Dr. Gross spends more time talking about his boat or fiddling with his awful music from the 1920s then hearing my concerns about my skin. He does not respect his patients. 

RRV 

on Healthgrades

9 years ago

I will never go back! Every appointment resulted in waiting at LEAST an hour, even w/the first appt of the day.At my last appt, I waited 1 hr & 45 min, only to hear Dr. Gross on a personal call inquiring on how he could get kosher bagels delivered for a Bar Mitzvah in Jan-this was 11/9/15.He had a patient waiting almost 2 hrs and had the audacity to make a personal call.I left and told the receptionist why.The next day I left a msg for the office manager, who never called me back.Unacceptable.