Metro Self Storage

Kristy Barnaby 

on Google

5 months ago

I asked to pay in full like I had in the past over the phone. The staff said they had to email a release of information to take an over the phone payment. They said that after signing and returning they would take the payment. Instead, they did not send the email or contact me again and they sold ALLLL MY FAMILIES BELONGINGS the next day. We had a verbal agreement and they thought they were exempt from legal action. Despicable business behaviour from unprofessional management and staff. 

Anonymous 

on Google

a year ago

This is not our first time coming here. We had already used the storage facility on Jan 31st and had no issues then. But since yesterday, we've had an issue with entry to the storage unit, the machine kept saying "Access denied. Locked out". First came at nighttime. We got the error which was due to an existing balance. We checked it and paid it off online. Tried to enter several times again, but it still prompted the same error. We gave up and left. Went back again the next day (today - Feb 22nd) at 8:30AM, still locked out... read more

Sand Saur 

on Google

a year ago

This is not our first time coming here. We had already used the storage facility on Jan 31st and had no issues then. But since yesterday, we've had an issue with entry to the storage unit, the machine kept saying "Access denied. Locked out". First came at nighttime. We got the error which was due to an existing balance. We checked it and paid it off online. Tried to enter several times again, but it still prompted the same error. We gave up and left. Went back again the next day (today - Feb 22nd) at 8:30AM, still locked out... read more