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Metro Diner
- Diners
- Jacksonville, FL
About this business
Once you walk in, you feel like a regular. It's the kind of place where last night is recalled over pancakes. Where the portions are big, but the egos are small. Where you don't have to impress anyone and you can come as you are. The kind of place you're proud to take out-of-town guests. We believe that when you care about the people you're cooking for, it shows in the food. And what we serve is comfort food with flair. Metro Diner features well known classics such as, Fried Chicken and Waffle- Half a fried chicken and a Bel... read more
Location details
12807 San Jose Blvd, Jacksonville, FL, 32223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service was awesome as usual... Food was good as alway except when I asked for some biscuits for my dinner, they where not fresh.... They where a little tough and dry....
Business response:
Hi Cynthia. Thank you so much for stopping in and giving us a great review. We're so glad to her you loved our team but are so sorry to hear that we dropped the ball for you. Our biscuits are so good, so it's especially disappointing to hear you got a bad one! We always appreciate feedback, so we will be passing this along to the diner. I would also love the chance to invite you back in for an even better experience next time. If you would like to email me with your contact information, I would love to send you something in ... read more
Haven't been to this location in a while but we were looking for a pet friendly place to eat lunch with our dog. Another patron recommended the Veggie wrap and we were beyond blown away. It sounded good from the description but it was amazing! Well be back soon!
Business response:
Hi Jason! Thanks so much for sharing your experience with us!! The Veggie Wrap is a newer item on our menu, so we're excited to hear how much you loved it! We can't wait to see you back in the diner!
the best!! And this is coming from a Jersey girl who knows her diners
Business response:
Thanks Kate! We know you Jersey folk have high diner standards :) Thanks so much for stopping by, come back and see us again soon!
The fried chicken was amazing! We waited a little long than usual for our food but the kitchen manager made sure he came over and made sure he let us know the kitchen was a little behind and made sure we had everything we needed. The food came out hot and fresh and was delicious as usual. Our server was sweet and funny. She made sure we had everything we needed even during a very busy lunch rush.
Business response:
We're so glad to hear that even though we didn't meet our standards in getting your food to you quickly, that you still had a great experience! Thank you for sharing and for the great rating at that!!
We are from the Dallas, Texas area. This was our first time and will not be our last. Great food, service and most important to us the place was clean.
Business response:
Thanks for the great review, Michael. We're so glad you enjoyed everything. We can't wait to see you again the next time you are in Jacksonville!
This was my first time to Jacksonville. Our friends said you got to try this place good food reasonable prices. The food is great just good American Classic Food! The price was good and the service was excellent our server was great and even gave our friends boy a few biscuits for free after having some fun with him! The shrimp grits were amazing loved it the portions were HUGE! Go check it out I'm hungry writing this!
Business response:
Thanks for the 5 stars, Lance!! We'd love to be part of your next trip to Jacksonville, as well! Where are you from? We're expanding, so we may have a diner in your neck of the woods!
My wife and I love Metro Diner. Food and service are always exceptional.
Business response:
Danny Moore no problem! Thank you again for the great feedback!
The service SUCKS!! I just sat there for exactly 5 minutes and eventually walked out because no one even acknowledge me at the freakin counter. Not even the manager that waited on customers that already had their food behind me. Please do NOT go here. Me and family and friends will DEF be boycotting this crappy establishment. Get your crap together Metro Diner!
Business response:
Beth Margerum-Allen Beth, I am so sorry to hear that you were not taken care of at the diner. This is an embarrassment! Please allow me to make this up to you!! This is not how we are supposed to do business. I would love the opportunity to get some details so that I can get with the management team so this never happens again. I look forward to speaking with you. Please contact me through Facebook or my email. Thank you, John Davoli (Founder) jd@metrodiner.com
If you want to try something fun and different and the best food groups ever get to Metro Diner I am so glad we did!
Business response:
Gigi Gosselin Capria Gigi, thank you for this amazing review and the 5 stars! Look forward to seeing you in the diner soon!!
Frequently asked questions about Metro Diner
How is Metro Diner rated?
Metro Diner has a 4.6 star rating with 3,058 reviews.
When is Metro Diner open?
Metro Diner is closed now. It will open tomorrow at 9:00 a.m.
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