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Methodist Charlton Medical Center: Emergency Room

3.3

About this business

Location details

3500 W Wheatland Rd, Dallas, TX, 75237, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.3341 reviews
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Daviyion Johnson's profile image
Daviyion Johnson 
recommend  Recommended
4 years ago

Had to stay overnight for several days and it was as pleasant experience as it could be. The whole staff really took great care of me and the food wasn't half bad. Though never could seem to consistently get the ice cream I requested 😂 

Tennacle Mullins's profile image
Tennacle Mullins 
recommend  Recommended
4 years ago

The doctors&nurses took real good care of me when I was sick a couple of weeks ago. I really appreciate all they did for me. 

Business response:

Thank you for leaving a review. - Amanda 

Nelson Leonor's profile image
Nelson Leonor 
4 years ago

I will never go back to their ER. The staff upfront treated my mom like it wasn’t an emergency. It felt like she was being a burden or treated like a child exaggerating. My mom is a diabetic and has other conditions and fell very ill. They have no customer service skills. Don’t show care at all. Like they’re going about their day, like it’s just another complainer coming in. Terrible. 

Sherry Morris's profile image
Sherry Morris 
4 years ago

My mother was sick and she was there for 2 weeks. They couldn’t tell us what she had or what was wrong. She went home for a month then back into hospital again. Once again they couldn’t tell us what was wrong. She died 2 weeks later. That was 6 years ago. To this day we have never found out why she died. They kept it quite for some reason. DO NOT GO TO THIS HOSPITAL UNLESS YOU WANT TO DIE 

Business response:

Thank you for taking the time to leave your review. Please reach out to our administration so we can learn more by calling 214-947-7534. We would like the opportunity to investigate this matter for you. Thank you - Lillie 

Shane Chapman's profile image
Shane Chapman 
recommend  Recommended
4 years ago

I'm speaking as a former employee. Charlton was the best work experience I had in my life. From a very supportive President, Fran, who actually worked as a nurse for years. To a great HR department and education. To my department managers, physicians, RT, charge nurses, nurse, PCTs, house keeping ECT.. They cared about the community, about team work, caring for patients, for each other, in improving and growing and finding ways to better serve.. it was like family. I have never found a place like that since having to move ou... read more

Business response:

Thank you so much for taking time out of your day to write a positive review. Methodist Health System strives to create a positive work environment for all employees. - Thanks, Amanda 

Scott Gallagher's profile image
Scott Gallagher 
recommend  Recommended
4 years ago

Had my surgery done there on 8 June. The staff were amazing, from the time of my arrival to the time I departed yesterday evening. Timeka, Melissa, and Maria were all soo helpful and amazing! 

Business response:

Thank you so much for taking the time to write a review. - Amanda 

Kathy Anderson's profile image
Kathy Anderson 
recommend  Recommended
4 years ago

all of the staff are caring and friendly and helpful it one of the best stays I have ever had for a hospital stay 

Kristin Morgan's profile image
Kristin Morgan 
recommend  Recommended
5 years ago

Icu nurses rock. Lori we luv u 

Sylvia Dunnavant Hines's profile image
Sylvia Dunnavant Hines 
recommend  Recommended
5 years ago

Every time that I have had a friend or family member treated at Methodist Charlton Medical Center it seems like the cross lights up. The love and care they give is like none other. 

Frequently asked questions about Methodist Charlton Medical Center: Emergency Room

How is Methodist Charlton Medical Center: Emergency Room rated?

Methodist Charlton Medical Center: Emergency Room has a 3.3 star rating with 341 reviews. 

When is Methodist Charlton Medical Center: Emergency Room open?

Methodist Charlton Medical Center: Emergency Room is open now. It will close at 11:59 p.m.  

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