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Merollis Chevrolet Sales & Service
- Car Dealers
- Eastpointe, ND
About this business
Location details
21800 Gratiot Ave, Eastpointe, ND, 48021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In and out within 45 minutes!! My only concern about the service area is that every time I go there there are all new service order writers. The turnover is great. Have noted this in other reviews also.
Went to merollis to get a part... oring... and they don't honor gm employee discounts on parts... I am also in the market for a new truck, but I know who won't be getting my business. There is no reason to not give parts discounts as most dealers do... so I will go there.
I was looking for a new vehicle. I came upon one over the weekend at Merollis. Since they were not open I called on Monday to inquire about the car. It started with the salesman telling me he couldn't find the vehicle and was I sure it was Merollis. Then he finally found the car and told me "oops that was the wrong price and it must be a misprint." Then I chatted with a lady who told me there was nothing she could do as an employee but as a consumer she advised me to contact the general manager. Three days and three messages... read more
Business response:
Thank you for leaving this review, Robin. I am sorry that I was not available to speak with you recently, but I would like to make things right. At your convenience, please contact me so that we can work things out and, hopefully, find you a vehicle that suits your needs. I look forward to your call. Sincerely,…See More
I purchased a car from the used car lot and the shady car salesperson Peeples or Peoples gave her his shady insurance guy..that shady insurance guy wrote up full coverage insurance.My wife rode off lot with the understanding she has FULL COVERAGE because the shady car salesperson and his shady insurance guy said she did...she gets a letter from the Secretary of State saying her plate will annulled because of not having liability insurance..the shady insurance guy and shady Peeples knew she had full coverage insurance without... read more
Business response:
I am terribly sorry to hear about the negative impression you got during your most recent visit to our dealership, Narissa. I appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Sincerely, Monte Perkins- General Manager, (586) 279-2318 mperkins@merollischevycars.com
I have had my Cruze serviced for oil and tire rotation plus whatever other magic they work. This is my second experience with the service department. I am very happy with the personnel and with the maintenance done on my car. The waiting area is always clean, even with all the snow and ice we had recently, the coffee is decent the hot chocolate is good too. The people who work in that area must have received lessons in manners because all I saw and heard was friendly voices and fast service. I will continue to have my beauti... read more
Business response:
Thank you very much for this incredible review, Karen! It is a pleasure to know that the team was able to provide you with an efficient and positive experience, all while you were able to enjoy our accommodations. We are all excited to have you come back for another visit. Have a great day! Monte Perkins- General Manager, (586) 279-2318 mperkins@merollischevycars.com
Terrible customer service. Cannot believe the way my family was treated
Leased a car 3yrs ago. No one told me the type of car I leased my 3yr 36000mile warranty would expire before lease end. Here I am coming to end of my lease needing a bad sensor replaced and they want to charge me $250 to fix it. Won't return my phone calls. Thanks merollis
Business response:
Kyle, thank you for taking a moment to write us this feedback. I would like to speak with you further to make sure that you are satisfied with your service experience here at Merollis Chevrolet. Please contact me at your convenience. Monte Perkins- General Manager, (586) 279-2318 mperkins@merollischevycars.com
Left a female stranded with broken down Chevrolet
Business response:
James, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Monte Perkins- General Manager, (586) 279-2318 mperkins@merollischevycars.com
Nate did an awesome job helping with the sale of my new truck. They gained a life long customer.
Business response:
Thank you, Mike, for this fantastic review! It is great to know that Nate and the rest of the Merollis Chevrolet team went above and beyond for you, and I look forward to having us work with you again in the future. Take care! Monte Perkins- General Manager, (586) 279-2318 mperkins@merollischevycars.com
Frequently asked questions about Merollis Chevrolet Sales & Service
How is Merollis Chevrolet Sales & Service rated?
Merollis Chevrolet Sales & Service has a 4.1 star rating with 90 reviews.
When is Merollis Chevrolet Sales & Service open?
Merollis Chevrolet Sales & Service is closed now. It will open tomorrow at 9:00 a.m.
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