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Mercy Medical Center

2.7

About this business

Mercy Medical Center, a ministry of the Sisters of Charity Health System, operates a 476-bed hospital serving Stark, Carroll, Wayne, Holmes and Tuscarawas Counties and parts of Southeastern Ohio. It has 620 members on its Medical Staff and employs 2,500 people. Mercy operates outpatient health centers in Carrollton, Jackson Township, Lake Township, Louisville, North Canton, Plain Township and Tuscarawas County. A Catholic hospital, Mercy Medical Center upholds the mission and philosophy of the Sisters of Charity of St. Augus... read more

Location details

1320 Mercy Drive Northwest, Canton, OH, 44708, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.7994 reviews
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Rachel Daugherty's profile image
Rachel Daugherty 
5 years ago

I have been trying to self enroll for online bill pay for several weeks and have sent several emails asking for assistance with no response. So improve your customer service and patient portal. Lack of online bill pay is enough for me not to return. 

Bruce Jacobsen's profile image
Bruce Jacobsen 
5 years ago

better trained people in the icu 

Debra Staten's profile image
Debra Staten 
6 years ago

MY GRANDSON HAD TO WAIT FOR THREE HOURS BEFORE HE GOT CALLED BACK FOR SURGERY. AND THERES THE FRONT DESK PERSON VERY RUDE WHEN ASKED WHY 

Cathy McCune Ammond's profile image
Cathy McCune Ammond 
6 years ago

Four hours waiting in ER with severe right side back pain radiating to front with vomiting and still not seen!! 

Alexa Ruby's profile image
Alexa Ruby 
recommend  Recommended
6 years ago
Lucretia Juma's profile image
Lucretia Juma 
6 years ago

This hospital is very unorganized. there all about the money! 

Morgan Taylor's profile image
Morgan Taylor 
6 years ago

Terrible. Night staff was cussing heard the f bomb like 15 times . They have advertised they have an emergency dentist but didn’t feel like it was an emergency and told him to take ibuprofen when he was shaking from so much pain.. real rude.. super unprofessional ... what is the point of advertising you have a state of the art dentist when you’re too lazy to call in help for someone who just left your hospital in so much pain. Shame on you all!! Hopefully you can hire some better people! 

Bertha Munford's profile image
Bertha Munford 
6 years ago

No comment!!!! No comment 

Rachel Glick Mayle's profile image
Rachel Glick Mayle 
6 years ago

Their billing service Odyssey Health Systems brings patience to a whole new level. On hold now for one hour 12 mins trying to pay a bill and ask a question. Makes me want to go else where for my services. I'm assumming they will disconnect my call in 35 minutes at 5pm. Please use a real billing service if you want us to use your facility. 

Frequently asked questions about Mercy Medical Center

How is Mercy Medical Center rated?

Mercy Medical Center has a 2.7 star rating with 994 reviews. 

When is Mercy Medical Center open?

Mercy Medical Center is open now. It will close tomorrow at 12:00 a.m.  

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