Mercy Health - Home Care & Home Infusion, Lima

April Miller 

on Google

2 years ago

The medical equipment part of this Is way too expensive plus if you take it back early they still charge it for the whole month it's like kicking somebody when they're down 

Lori Meyer 

on Google

3 years ago

They don't call, as requested. They don't show up as scheduled. One of the nurses, several times, said we were "those kind of people", whatever that meant. Used the after hours call line, nurse was great. It was the night before a scheduled visit. No one called or showed up. Absolutely NO follow up call; the reason for my call warranted a follow up, nothing. I DO NOT RECOMMEND this service!!! 

Tutto Bene Travels 

on Google

4 years ago

Unprofessional. Rude. No compassion. My grandma receives their services to help manage her suprapubic catheter. She is otherwise independent (pays her own bills, makes grocery lists, manages her doctors’ appointments, takes care of her home, etc.). The nurse came in for her scheduled visit and accused my grandma of being incompetent, told her that her family “should be taking care of her,” and on the way out the door told my grandma that she was going to call her primary care provider and tell him that she was not able to li... read more

Alex Tapia 

on Google

4 years ago

The physical therapy side of this company is a joke! Not the aids or the physical therapy assistants. The aides were amazing. But the actual physical therapist do not give two shots about the care that all. They are short handed and instead of stepping up they only ever made every attempt to get rid of me to lighten their work load. I know I'm not the only one. Complete and utter trash. I feel sorry for the good ones that try hard. Like Cindy, Carrie, and Sara. No wonder they can't keep the good ones like Sue.