Mercedes Benz-Orlando Parts's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes Benz-Orlando Parts

4.5

About this business

Location details

800 N Orlando Ave, Maitland, FL, 32751, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.5372 reviews
Select a rating
Donald Boerst's profile image
Donald Boerst 
4 years ago

Just got my car back for the second time. September they replaced my belts last week those same belts frayed and were about to break. I didn’t get an explanation an apology for the issue or anything. I even had to spend a few hours back and forth arguing about them trying to charge me for a tow, I expect better from Mercedes. 

Business response:

Donald, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0784 -- we hope to hear from you soon. 

Mark Cunningham's profile image
Mark Cunningham 
recommend  Recommended
4 years ago

They are always professional and do great work! My service rep is Rafael and he is the best I have experienced. 

Business response:

Mark, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! 

Ernie Lawrence's profile image
Ernie Lawrence 
recommend  Recommended
4 years ago

Service Representative was friendly and professional; answered all of my questions and addressed my concerns. 

Business response:

We appreciate you taking the time to leave us a response, Ernie! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

Beverly Phillips's profile image
Beverly Phillips 
recommend  Recommended
4 years ago

So easy and everyone was very friendly and helpful 

Business response:

Beverly, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road. 

James De Leon's profile image
James De Leon 
recommend  Recommended
4 years ago

Great atmosphere and very nice location. 

Business response:

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Jim Carlton's profile image
Jim Carlton 
recommend  Recommended
4 years ago

Awesome service and selection. 

Business response:

We are pleased to hear you had such a positive experience with us, Jim! If you have any further questions, please give us a call. We're always happy to help! 

Tami Seybert's profile image
Tami Seybert 
recommend  Recommended
4 years ago

Great customer service. Alberto went above and beyond to make sure my car was taken care of. 

Business response:

Tami, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future. 

Bob Dougert's profile image
Bob Dougert 
recommend  Recommended
4 years ago

Car repaired quickly under extended warranty. 

Business response:

Hi Bob, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future. 

Linda Schiro Ross's profile image
Linda Schiro Ross 
recommend  Recommended
4 years ago

Overall good experience with dealership. Salesman and staff very helpful and knowledgeable about their products. Will recommend to my friends. 

Business response:

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando, Linda! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Orlando 

Frequently asked questions about Mercedes Benz-Orlando Parts

How is Mercedes Benz-Orlando Parts rated?

Mercedes Benz-Orlando Parts has a 4.5 star rating with 372 reviews. 

When is Mercedes Benz-Orlando Parts open?

Mercedes Benz-Orlando Parts is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com