This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercedes Benz-Orlando Parts
- Auto Parts & Supplies
- Maitland, FL
About this business
Location details
800 N Orlando Ave, Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Just got my car back for the second time. September they replaced my belts last week those same belts frayed and were about to break. I didn’t get an explanation an apology for the issue or anything. I even had to spend a few hours back and forth arguing about them trying to charge me for a tow, I expect better from Mercedes.
Business response:
Donald, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0784 -- we hope to hear from you soon.
RecommendedThey are always professional and do great work! My service rep is Rafael and he is the best I have experienced.
Business response:
Mark, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
RecommendedService Representative was friendly and professional; answered all of my questions and addressed my concerns.
Business response:
We appreciate you taking the time to leave us a response, Ernie! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
RecommendedSo easy and everyone was very friendly and helpful
Business response:
Beverly, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
RecommendedGreat atmosphere and very nice location.
Business response:
Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
RecommendedAwesome service and selection.
Business response:
We are pleased to hear you had such a positive experience with us, Jim! If you have any further questions, please give us a call. We're always happy to help!
RecommendedGreat customer service. Alberto went above and beyond to make sure my car was taken care of.
Business response:
Tami, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.
RecommendedCar repaired quickly under extended warranty.
Business response:
Hi Bob, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.
RecommendedOverall good experience with dealership. Salesman and staff very helpful and knowledgeable about their products. Will recommend to my friends.
Business response:
Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando, Linda! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Orlando
Frequently asked questions about Mercedes Benz-Orlando Parts
How is Mercedes Benz-Orlando Parts rated?
Mercedes Benz-Orlando Parts has a 4.5 star rating with 372 reviews.
When is Mercedes Benz-Orlando Parts open?
Mercedes Benz-Orlando Parts is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com