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800 N Orlando Ave, Maitland, FL, 32751, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 4:00 p.m. |
We moved to Florida 3 years ago. Bob Kopperud rolled out the red carpet for us. He went above and beyond the call of duty to make certain we were 100% satisfied. My husband bought his 1st Mercedes Benz in 1967 in Chicago, Illinois. He moved to Kansas City in 1984, Married Yours truly in 1986. He surprised me on My birthday with My 1st Mercedes Benz, a 190E in 1987. He has bought me several down through the years. Chicago, Kansas City and Florida Mercedes Benz Dealerships, Sales, Service departments have all been top notch. C... read more
We drove from Savannah to look at an E450 cabriolet because the Savannah dealership wouldn't match their advertised price. after getting to Mercedes-Benz of Orlando, we were glad we made that decision. Brian, our sales person, was super friendly, knew about every bell and whistle the car had, and made the whole process as painless as car buying can be. We will gladly make the 4 hour drive again when it's time to upgrade.
The experience that I had at Mercedes-Benz of Orlando was much better than any other car purchase experience I have ever had in the past. Much of that is due to the friendly and courteous staff there, which includes the salesman, Terrance Lee, and Edmond Grigoryan who assisted me with the finance. Neither of these gentlemen pressured me into my decision and instead made me feel very comfortable and at ease about the vehicle I was getting. I was very well taken care of and I appreciate that immensely, so thank you Mercedes-Be... read more
Everything. I went to the other big Mercedes dealership in Orlando and was disappointed and almost gave up on getting a Mercedes all together. A friend suggested that we try this dealership and I was so happy that I did the staff was great and kudos to Victor and Claudia for making it happen
The service advisor is outstanding in his organization and promptness ivan did a great job got me in and out fast
Ivan in the service area is wonderful. He made sure that all of my concerns were taken care of! Thanks Ivan!!
If wouldn’t be for Rafael (my Service Rep since I bought my car three years ago), I would give a low score for Customer Service for the last time I’ve used Maitland Dealership service (this week). Rafael made up for all the mistakes other people did and I am happy with his constant outstanding Customer Service skills, going above and beyond to make his customers pleased with the services this location is offering. Kudos Raf! However, I have to say that I expected much more from this brand - one of the reasons I did not buy a... read more
Big shout-out to Elizabeth F. in Sales (or maybe she's a receptionist, both times I encountered her she was at the front desk) for CONTINUALLY STIFFING HER DELIVERY DRIVERS. I mean, we're only risking our health to deliver people their food during a PANDEMIC, being paid like servers which means TIPS COMPLETE OUR WAGES, and USING OUR OWN GAS & MILEAGE for the job, but okay Elizabeth, you keep going ahead and keep STIFFING YOUR DRIVERS. I didn't realize Mercedez-Benz of Orlando hired such slime. 👎👎👎
I am so disappointed with Mercedes Benz of Orlando. Preparing to return my leased vehicle, I noticed they’d sold me a 4 year policy of a 3 year lease. The tire alignment my service advisor told me wasn’t covered was indeed covered. Prior to taking my car back, I spoke to two people who told me that no policy covered an alignment. The finance guy also told me I was wrong until I showed him after which he told me it was probably too late to do anything. He said it was service managers responsibility and went to find him but he... read more
Mercedes Benz-Orlando Parts has a 4.5 star rating with 372 reviews.
Mercedes Benz-Orlando Parts is closed now. It will open at 8:30 a.m.
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