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Mercedes Benz-Orlando Parts

4.5

About this business

Location details

800 N Orlando Ave, Maitland, FL, 32751, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.5372 reviews
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Frederick Laub's profile image
Frederick Laub 
recommend  Recommended
4 years ago

Drake Gable is personable efficient and very thorough. I trust him and he is the reason I get my cars serviced at Mercedes Benz of Orlando 

Business response:

Frederick, thank you for your kind review; we are happy to pass along your comments to Drake Gable! Until the next time we meet, take care! 

Rowena Flores's profile image
Rowena Flores 
recommend  Recommended
5 years ago

Terrance, Kathy, and Edmond provided me A+ exceptional customer service. Forward to leasing with them in three years. 

Heeraj Ramsanai's profile image
Heeraj Ramsanai 
recommend  Recommended
5 years ago

Recently Purchased 2 Cars from this location, Both extremely great interactions. Terrance was an amazing sales person and so was I finance guy, the whole team at Mercedes-Benz of Orlando made our transaction very easy and went above and beyond for my wife and I, we will definitely will return for future business 

Business response:

We are pleased to hear you had such a positive experience with us, Heeraj ! Thanks again for the recommendation, and have an amazing day! 

David Vining's profile image
David Vining 
recommend  Recommended
5 years ago

Excellent customer service, very clean and comfortable waiting area, friendly staff 

Business response:

David, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! 

Entessar Anwar's profile image
Entessar Anwar 
recommend  Recommended
5 years ago

Professional good service 

Business response:

Thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! 

Haitians Orlando's profile image
Haitians Orlando 
5 years ago

This place is by far the worst service I’ve received anywhere EVER! I brought in my car for a airbag switch. Mind you, they are the one who keep contacting me to come in and switch that airbag. So I schedule an appointment 2 weeks in advance. When I bring my car in on that appointment date 11/25 at 1 PM the day before thanksgiving, I was told that I can get my car back in 2 to 3 hours. When I call them at 4PM no one answered. When they finally pick up the phone, I kept getting transferred. So by 7 pm, I started to worried so... read more

Business response:

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (407) 680-0784. We would appreciate the chance to turn your experience around. 

Kurt Rogers's profile image
Kurt Rogers 
recommend  Recommended
5 years ago

Probably the best service department around. It is why I own my GLC 300. Service advisors are always courteous and thorough and technicians do their best to complete service on time. And although I have had a couple of issues over the nearly 7 years I have driven vehicles from this dealership, they have always made things right 110% of the time! 

Business response:

Kurt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Rafael Frederick's profile image
Rafael Frederick 
recommend  Recommended
5 years ago

Recently i took my MB for service and Alberto has always been there for us. He is very professional and treated you as part of the family. We love to see him every time. 

Antonio Urbina's profile image
Antonio Urbina 
recommend  Recommended
5 years ago

Very good services, quality and people 

Business response:

Antonio, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit! 

Frequently asked questions about Mercedes Benz-Orlando Parts

How is Mercedes Benz-Orlando Parts rated?

Mercedes Benz-Orlando Parts has a 4.5 star rating with 372 reviews. 

When is Mercedes Benz-Orlando Parts open?

Mercedes Benz-Orlando Parts is closed now. It will open at 11:00 a.m. 

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