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Mercedes-Benz of Willoughby

4.8

About this business

Location details

38750 Mentor Ave #2, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8880 reviews
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Leah Raico's profile image
Leah Raico 
7 years ago

Absolutely wonderful service! We purchased our first Mercedes-Benz with Brian Rapoport who was extremely knowledgeable and very helpful. This was the easiest, smoothest car transaction we have ever had. They are not kidding when you are “welcomed to the family”. 

Cherry Drew Houser's profile image
Cherry Drew Houser 
7 years ago

We bought our first Mercedes on Saturday from Craig Thompson and he was very helpful and patient with us, took the time to go over all the controls in the car, the only thing the car doesn't do is make a cup of coffee, LOL!!! Also want to thank John in finance and Brett general manager. Absolutely beautiful car!!!! 

Rose Antonelli-Mastrangelo's profile image
Rose Antonelli-Mastrangelo 
7 years ago

Fantastic customer service ! Thank you Craig Thompson for all your help with this beautiful vehicle ... I love it ! 

Haley Link's profile image
Haley Link 
7 years ago
Kaye Buehler's profile image
Kaye Buehler 
7 years ago

Excellent customer service David Pecek. Looking to purchase my current Mercedes from a lease to gift to my daughter and promptly purchasing another for myself. I have been to other MB dealerships in the area for service, however none topped the customer service at MB Willoughby. Every time I walk through the doors they work towards earning my business. Top notch! 

Colin Thomas's profile image
Colin Thomas 
7 years ago

A top of the line car buying experience. A great place for purchasing a Mercedes Benz. 

Susan Celesnik Clay's profile image
Susan Celesnik Clay 
8 years ago

My husband and I were buying a car and Craig Thompson was outstanding in showing us all the features of the vehicle. He was very professional. I would recommend you go and ask for him. You won't regret it? 

Charlene Florian's profile image
Charlene Florian 
8 years ago
Justin Silberman's profile image
Justin Silberman 
8 years ago

This is a fantastic dealership; I've bought my last two cars from them. Craig was my sales person and has always made the process painless. I highly recommend giving them your business. 

Frequently asked questions about Mercedes-Benz of Willoughby

How is Mercedes-Benz of Willoughby rated?

Mercedes-Benz of Willoughby has a 4.8 star rating with 880 reviews. 

When is Mercedes-Benz of Willoughby open?

Mercedes-Benz of Willoughby is closed now. It will open at 9:00 a.m. 

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