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Mercedes-Benz of Willoughby

4.8

About this business

Location details

38750 Mentor Ave #2, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8880 reviews
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Julius Resnik's profile image
Julius Resnik 
6 years ago

Great people very friendly the only place to shop!! 

Christopher Wamer's profile image
Christopher Wamer 
6 years ago

I just purchased a used Volkswagen CC at leikin mercedes. All I can say is I was blown away. Craig was the sales person and he was fantastic! I have always dreaded dealing with dealerships when purchasing a car. Craig made the process so smooth and easy. His communication was on point. I wish every dealership had sales people like Craig. It would have made other buying experiences much better. If anyone is looking to purchase a car I highly suggest working with Craig! This was hands down the best car buying experience I have... read more

Kathy Wallace's profile image
Kathy Wallace 
6 years ago

Five Stars isn't enough!! Brian Rapperport and my husband worked tirelessly to surprise me for our 20th Anniversary with a CLA250 and it's AMAZING!!! I am beyond impressed with this dealership and Brian's attention to detail. To say I was speechless is an understatement...the car is beautiful...the experience was first rate! Anyone looking for a new vehicle will be blown away by the group at Mercedes-Benz of Willoughby! 

Hunter Goldberg's profile image
Hunter Goldberg 
6 years ago

Great service department! Thank you! 

Katebe Nyirenda's profile image
Katebe Nyirenda 
6 years ago

Mr Craig Thompson is an extremely helpful gentleman. Great purchase experience...I'll be back!! 

Julie Van Pham's profile image
Julie Van Pham 
6 years ago

Went into this dealership looking for a new car for my birthday with my mother and ended up with just what I wanted with the excellent service from Brian Rapoport! He was very helpful, very professional, and very accommodating. Overall, I felt that this was a smooth and easy car transaction all thanks to the exceptional customer service provided from the friendly and knowledgeable staff here. I definitely recommend anyone who is in search for a new car to come here! You won’t regret it! Thank you, again, Brian! 

Sean Mcneal's profile image
Sean Mcneal 
6 years ago

Craig Thompson is the best. Everyone needs to go check him out. Thank you so much 

Steve Darmon's profile image
Steve Darmon 
6 years ago

Craig Thompson was very accommodating and made the process very easy. They offered us fair market value for our trade and priced the vehicle we came to see competively. We had a great test drive and ultimately ended up with a tremendous upgrade to our vehicle. Financing was top notch, and John made the paperwork portion very easy as well. I would highly recommend working with leiken if you are in the market for a quality vehicle! 

Ron Moton's profile image
Ron Moton 
7 years ago

Craig Thompson is a "swell" guy. Partly because he liked my 1988 gerry-curl Facebook profile pic but mainly because he worked really hard to get me the car I'd been looking for for while. I live in Louisiana and he stayed in constant communication via email, phone and text conversations until all the paperwork and logistics were final. He even arranged for the pick up of my old car that I was trading in and the delivery for the new one being sent to me. I love dealing with competent people especially considering the fact the... read more

Frequently asked questions about Mercedes-Benz of Willoughby

How is Mercedes-Benz of Willoughby rated?

Mercedes-Benz of Willoughby has a 4.8 star rating with 880 reviews. 

When is Mercedes-Benz of Willoughby open?

Mercedes-Benz of Willoughby is closed now. It will open at 9:00 a.m. 

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