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Mercedes-Benz of San Francisco

4.3

About this business

Location details

500 8th St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon7:30 p.m. to 6:00 p.m.
Tue7:30 p.m. to 6:00 p.m.
Wed7:30 p.m. to 6:00 p.m.
Thu7:30 p.m. to 6:00 p.m.
Fri7:30 p.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.3209 reviews
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loretta's profile image
loretta 
9 years ago

They stopped replying to my emails when I inquired about having vehicle inspected. 

Mark's profile image
Mark 
9 years ago

Everything was very smooth. Shi Shi was terrific in solidifying the deal, and providing great customer service! 

kuldeep's profile image
kuldeep 
9 years ago

Love it .. I had great experience love my suv .. great service 

omid's profile image
omid 
9 years ago

They responded quickly unfortunately the car was sold but they tried to work with me for another one. They even offered a newer model at the same price, unfortunately not the color combo I want. I am still in the market. The car they had was a rare color combination that I wanted but it was sold already. My rating is only relating to tge online sales and one representative. I can not comment on other departments of the deakership as I didn't communicate with them. It seems this dealership is willing to negotiate. My sister l... read more

Aleda's profile image
Aleda 
9 years ago

Customer service amazing and very informative. 

Matthew's profile image
Matthew 
9 years ago

I set up an appointment. Drove 45 minutes to the dealer only to be told by the receptionist that I couldn't have an appointment because my salesman wasn't scheduled to work that day. (Even after showing her my email confirmation.) I also asked the salesman to communicate with me via email as I couldn't be interrupted during work on the phone, but he still called several times, interrupting meetings at work. Hmmmom. Interesting customer service tactics 

Manuel's profile image
Manuel 
9 years ago

Superb service. Very professional and a pleasure to deal with. 

Vin's profile image
Vin 
10 years ago

Asked fir copy of msrp window sticker. Refused to send it 

Dale's profile image
Dale 
10 years ago

Great communication great service the best car buying experience Iv ever had Fernando was great. The car was as described 

Frequently asked questions about Mercedes-Benz of San Francisco

How is Mercedes-Benz of San Francisco rated?

Mercedes-Benz of San Francisco has a 4.3 star rating with 209 reviews. 

When is Mercedes-Benz of San Francisco open?

Mercedes-Benz of San Francisco is closed now. It will open tomorrow at 7:30 p.m. 

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