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Mercedes-Benz of San Francisco

4.3

About this business

Mercedes-Benz of San Francisco is an authorized dealer specializing in Mercedes-Benz Sales, Service and Parts. 

Location details

500 8th St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon7:30 p.m. to 6:00 p.m.
Tue7:30 p.m. to 6:00 p.m.
Wed7:30 p.m. to 6:00 p.m.
Thu7:30 p.m. to 6:00 p.m.
Fri7:30 p.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.3201 reviews
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Kevin's profile image
8 years ago

The dealer tried to bait and switch me for a more expensive car and sold this one out from under me and I had just gotten my lone so I went elsewhere 

loretta's profile image
loretta 
8 years ago

They stopped replying to my emails when I inquired about having vehicle inspected. 

Mark's profile image
8 years ago

Everything was very smooth. Shi Shi was terrific in solidifying the deal, and providing great customer service! 

kuldeep's profile image
kuldeep 
8 years ago

Love it .. I had great experience love my suv .. great service 

omid's profile image
8 years ago

They responded quickly unfortunately the car was sold but they tried to work with me for another one. They even offered a newer model at the same price, unfortunately not the color combo I want. I am still in the market. The car they had was a rare color combination that I wanted but it was sold already. My rating is only relating to tge online sales and one representative. I can not comment on other departments of the deakership as I didn't communicate with them. It seems this dealership is willing to negotiate. My sister l... read more

Aleda's profile image
8 years ago

Customer service amazing and very informative. 

Matthew's profile image
Matthew 
8 years ago

I set up an appointment. Drove 45 minutes to the dealer only to be told by the receptionist that I couldn't have an appointment because my salesman wasn't scheduled to work that day. (Even after showing her my email confirmation.) I also asked the salesman to communicate with me via email as I couldn't be interrupted during work on the phone, but he still called several times, interrupting meetings at work. Hmmmom. Interesting customer service tactics 

Manuel's profile image
8 years ago

Superb service. Very professional and a pleasure to deal with. 

Vin's profile image
8 years ago

Asked fir copy of msrp window sticker. Refused to send it 

Frequently asked questions about Mercedes-Benz of San Francisco

How is Mercedes-Benz of San Francisco rated?

Mercedes-Benz of San Francisco has a 4.3 star rating with 201 reviews. 

When is Mercedes-Benz of San Francisco open?

Mercedes-Benz of San Francisco is closed now. It will open at 7:30 p.m. 

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