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Mercedes-Benz of San Diego
- Car Dealers
- San Diego, CA
About this business
Location details
4750 Kearny Mesa Rd, San Diego, CA, 92111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had a pleasant experience with the **** he went a long way to get me a deal. The following day when I came to purchase the car for my son as a gift ********************** and *** the managers refused to honor the deal that I was initially promised supposedly because their lawyer will not accept a power of attorney to sign on behalf of my son. Im totally disappointed and unimpressed with this institution! I will never do business with them! **************, we regret the inconvenience. However, as your review accurately note... read more
I had a pleasant experience with the **** he went a long way to get me a deal. The following day when I came to purchase the car for my son as a gift ********************** and *** the managers refused to honor the deal that I was initially promised supposedly because their lawyer will not accept a power of attorney to sign on behalf of my son. Im totally disappointed and unimpressed with this institution! I will never do business with them!
Business response:
**************, we regret the inconvenience. However, as your review accurately notes, in most circumstances our risk management practices prevent us from accepting a power of attorney for one customer to execute a vehicle sale on another persons behalf. If you wish to purchase a vehicle as a gift for your son, we would be delighted to walk you through other options available. We hope that you give us another chance, but understand if we are unable to meet your expectations. Thank you.
I drove my car for 1.5k miles online but it keeps saying I need a 2k maintenance. But the maintaince I did the parts only cost 230 but the labor was 996, which is rediculous. Also the services they did was not necessary as well. Never go there again... Overpriced.
I bought a 2018 C300 Pre- certified back in July 19, 2022.. UNFORTUNATELY the sales person was only good at selling me car (************) I have several text messages that I sent to the sales representative a day after picking up the car I had notice there was no floor mats. cosmetics damages (e.i. Scratches and Paint is peeling from the top roof which i was told by ********* another sales representative paint is defective. I also called the general manager left him a voicemail and he NEVER return my call. and not only that ... read more
I bought a car for my wife at Mercedes of *********, last year 2021 Feb (CERTIFIED USED CAR).When we bought the car, ********* sold us a 3rd party insurance for cosmetics damages (e.i. DING/ SCRATCHES and TIRE DAMAGES). So since its a Mercedes including this insurance, I'm assured that Mercedes will honor this.I've been doin all my maintenance thru Mercedes of San Diego, Kerny Mesa. Before writing this I call the 3rd party insurance 1st to let them aware that I will get my rims fixed. The insurance told me to just take the c... read more
I LEASE A CAR AND I DISCOVER UNFORTUNATELY 25 MONTHS LATER THAT THE MONTHLY PAYMENT ARE EXCESIVE, I PAID 2,300.02, AND SIMILAR AUTOMOVIL IN INTERNET IS 1,650.00 I NOTICES THAT BECAUSE THE PAYMENTS OF A RELATIVES OF OTHER CARS IS APROXIMATLY 1% OF THE PRICE OF THE CAR A **** ***** ***** COST 65,000.00 THE LEASE IS 685.00 FOR ANOTHER BRAND THAT THE COST IS 40,000.00 400.00, I KNOW Mercedes Benz IS MORE EXPENSIVE FOR ANY REASONS, MY CAR COST WAS 140,000.00 AN THE MONTLHY PAYMENTS ARE 2,478.00 INCLUDING TAXES. IN COMPARE WITH 1,... read more
Fantastic at selling you a car. Past that, beware. Getting a response, getting what you need if there's no money involved is non-existent.
I have never had bad service with this dealership and they are very courteous and professional.
Bought a brand new red Mercedes Paint started peeling Dealership wants me to pay 10,000 to repaint it It’s all over the internet that the red mars paint is defective and they won’t stand by their product Called the dealership several times asking them to do the right thing They don’t care about their customers
Business response:
This is an inaccurate posting. This vehicle was purchased new in 2011. Paint issues occurred outside the warranty period. The factory authorized a 50% repair as good will and the collision center offered an additional 10% discount. MBSD has no authority to make warranty decisions outside of the warranty period. We do care about our customers and have tried to explain this. Unfortunately, this claim needs to be discussed directly with the factory at ***************.
Frequently asked questions about Mercedes-Benz of San Diego
How is Mercedes-Benz of San Diego rated?
Mercedes-Benz of San Diego has a 4.4 star rating with 2,304 reviews.
When is Mercedes-Benz of San Diego open?
Mercedes-Benz of San Diego is closed now. It will open tomorrow at 9:00 a.m.
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