Mercedes-Benz of Northlake's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes-Benz of Northlake

4.8

About this business

Location details

10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,310 reviews
Select a rating
Heather Von Drehle Fleissner's profile image
Heather Von Drehle Fleissner 
9 years ago

Thank you guys for always taking care of me! Ryan Spielman and Nick Collins are both so nice! They come pick my car up & leave me a loaner every time I get my car serviced because I am so busy and their dealership is over an hour away from me. Great customer service & even if im not happy with something, they always make it right. I've been buying Mercedes & having them serviced here for years & would never buy anything else! 

Kimberly Speilman White's profile image
Kimberly Speilman White 
9 years ago

Love our new 2016 Mercedes-Benz G550! Everyone at Mercedes-Benz of Northlake made our buying experience very enjoyable. Kevin Morrell, T.C. Cardwell and Jahmal Hemphill went above and beyond anything we have ever experienced at other dealerships. We will definitely be a returning customer and will be referring this dealership to family and friends. 

DeDe Cashion's profile image
DeDe Cashion 
9 years ago

Exceptional Customer Service! Tucker Campion and Garrett were consummate professionals and so kind. First class all the way. Willing to deal too. Thank you for the experience guys! And the concierge (I forgot her name--I'm so sorry, please forgive me!) was exceptional and patient in showing me about my car and all the bells and whistles! She was the BEST! Actually the entire staff is! I have and will recommend MBNorthlake to everyone I know. Thanks again! 

Candice Allen's profile image
Candice Allen 
9 years ago
Keller PK's profile image
Keller PK 
9 years ago

They love G-Wagens and Me! Me too! Everyone is so much better than they were at opening and my SA has been there since day 1. 

Kristen Eileen Jones's profile image
Kristen Eileen Jones 
10 years ago

On my first visit in May was not offered and then denied a loaner car when my car was supposed to be in the shop for a "defective" part for over a week. Upon my second visit- again for a "defective" part I dropped my car off after hours & the lock box was locked and I had to leave my key with some random sales person. Again no loaner car was ever given or offered. Have had a horrible experience owning two Mercedes-Benz for the last year will be trading BOTH in once they both reached 40,000 miles and buying a Lexus :( The peo... read more

Don Penland's profile image
Don Penland 
10 years ago
Susan Tomberlin Medlin's profile image
Susan Tomberlin Medlin 
10 years ago
Luis Angel Serrano's profile image
Luis Angel Serrano 
10 years ago

Frequently asked questions about Mercedes-Benz of Northlake

How is Mercedes-Benz of Northlake rated?

Mercedes-Benz of Northlake has a 4.8 star rating with 4,310 reviews. 

When is Mercedes-Benz of Northlake open?

Mercedes-Benz of Northlake is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com