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17510 North Fwy, Houston, TX, 77090, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
The facility is beautiful and comfortable... The staff was helpful, friendly but not pushy... communication pre & post transaction was informative, easy to understand and prompt... Nicole was AMAZING!!! And the guys in finance made things quick and painless... once we left, we were not forgotten... the customer service after the sale was top-notch!
Business response:
Sabrina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Houston North
Ahmad was awesome during the entire sales process. I had narrowed my choices down and he showed me features and packages he knew I would love. Love my new GLC SUV
Business response:
Cindy, thank you for your kind review; we are happy to pass along your comments to Ahmad! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly service I have been dealing with them for 20 years. Jason Fleeks my service representative is the best! Any questions I have if he doesn't he will find out for me. Excellent service!
First class service all the way!!!
Business response:
Isadore, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer service is outstanding and I feel that their pricing was fair. Made for a good the car buying experience. Godfrey and Tarique were awesome!!
Business response:
Tammy, thank you for your kind review; we are happy to pass along your comments to Godfrey and Tarique! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I found a car online and Dutch (Frank) pulled it for me because I came from Southwest Louisiana and couldn’t go look at it until next day. He also got another one like the one I was looking at from other dealership. I ended up not getting the C class but an E class. It is BEAUTIFUL !!! Everyone was so kind and patient with me. Hats off to Dutch , I was determined to buy a car from him. He is soooo kind , sweet and patient. Thank You Dutch for making my car buying experience a great one ! I recommend Mercedes-Benz of Houston ... read more
Business response:
We are pleased to hear you had such a positive experience with us, Carolyn ! We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.
They were great when purchasing our car. After the sale we can't get anyone to return our phone calls including the general manager.
Business response:
Dani, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
For their customer service excellence
Business response:
Zohara, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
Great team at their service center
Business response:
Joe, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mercedes-Benz of Houston North has a 4.4 star rating with 6,075 reviews.
Mercedes-Benz of Houston North is open now. It will close at 7:00 p.m.
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