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Mercedes-Benz of El Cajon
- Car Dealers
- El Cajon, CA
About this business
Location details
1111 Wagner Dr, El Cajon, CA, 92020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Big dealership means good support but limited flexibility in price.
It was an excellent experience dealing with Oakland Mercedes. Excellent customer service.
Followed up immediately
Rebecca and the MB Vans team of Lancaster MB were nothing but total professionals. Every step of the way was easy and stress-free. Thanks again!! G+A
Business response:
Greg, thanks for your kind words about Rebecca and the team! We truly appreciate your business and look forward to working with you again at Mercedes-Benz of Lancaster. Safe travels!
Buyers need to be informed this dealership does not adhere to the price that is advertised on Cargurus. They claim the advertised price is the work of Cargurus and it is not what they’re selling the car for. The actual price, they claim, is $1,500 above the advertised price. This is very shady and considers false advertisement. There are others that have similar experience with this dealership. Be careful.
Business response:
Thank you for sharing your feedback. We apologize that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Please know, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. James Godkin, Sales Manager Mercedes-Benz of Boerne | jgodkin@group1auto.com
Ran my credit got approved then never heard from the sales agent again. I called and they said the car was unable to be sold. Very disappointed thankfully I found what I was looking for else where.
Excellent follow up, responsive, helpful.
I was in touch with this dealer and had asked them to send a video of any dings even small on a used car. I mentioned I wanted to understand the condition prior to making a 1 hour trip. The dealer kept on making excuses and never sent the video. I made the trip anyways knowing that the car I wanted is popular as the Carfax was clean. They had many opportunities to tell me of the damages but kept it a secret until I went to see it. Windshield was cracked, front bumper had many misalignments, front camera broken, and driver si... read more
Prompt and attentive.
Frequently asked questions about Mercedes-Benz of El Cajon
How is Mercedes-Benz of El Cajon rated?
Mercedes-Benz of El Cajon has a 4.7 star rating with 2,403 reviews.
When is Mercedes-Benz of El Cajon open?
Mercedes-Benz of El Cajon is open now. It will close at 8:00 p.m.
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