This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercedes-Benz of Augusta is your premier Mercedes-Benz Dealership in Augusta, GA. We are an authorized Mercedes-Benz Sales and Service Center near Aiken, SC. We offer New Mercedes-Benz Car and SUV sales, Used car sales, Mercedes-Benz service and parts, as well as Mercedes-Benz Financing and Lease options near Evans, GA. Visit us today to see how we can assist you with your next Mercedes-Benz purchase, lease, or test drive on models like the GLE, GLS, and GLC!
3061 Washington Rd, Augusta, GA, 30907, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Good service and friendly staff. Disappointed to learn personal checks were disallowed.
Business response:
Hi Reba, Thank you for your kind words for our staff. We apologize that we no longer take personal checks it has recently become a new policy. I would be happy to discuss this with you, please call. Nate Cartwright n.cartwright@MBofaugusta.com
Ben is very nice an looks after my car an me . He loans me a car to drive when I bring my Mercedes in for a check up
Business response:
Thank you for your kind words for our staff, we appreciate it!
Primarily my experience has been with the service dept! Tyrone is exceptional! 10 our of 10 stars is just not high enough! He is courteous, helpful and efficient, always on top of things! He makes the service experience pleasant each time! He ensures everything is done correctly and timely! Thank you Tyrone!
Business response:
Thank you Sandra for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
I highly recommended this dealership. Every time I need a service, whether it be a simple or complex one, the staff always treats me like a highly valued customer. Wait times are not excessive, cozy sitting area with refreshments should you need it, WiFi and plenty of staff to take care of you. If you are looking to purchase, the selection of vehicles and pricing are wonderful with consultants who are highly knowledgeable about Mercedes. Well done Mercedes-Benz of Augusta! Customer service perfectionists!
Business response:
Thank you for being our customer, Heather! We are thrilled to hear our dealership gave you perfect customer service during your visit!
Exceptional care in service.
Business response:
Thank you for your visit, we appreciate your business Ken!
Everyone is very helpful and always do an excellent job.
Business response:
Thank you Debbie! We thank you for your business and look forward to your next visit!
Great customer service. The agent that assisted me with the replacement of my key was very knowledgeable about the product itself and the turnaround time.
They went above and beyond assisting me when I experienced car trouble while traveling through town. They worked me in, provided a loaner, and were able to diagnose the issue. Wonderful service and great staff.
Business response:
Thank you Kara for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
To continue there professional service
Business response:
Thank you Wilmer! We look forward to your business with us again!
Mercedes-Benz of Augusta has a 4.6 star rating with 3,784 reviews.
Mercedes-Benz of Augusta is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com