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Mercedes-Benz of Augusta

4.6

About this business

Mercedes-Benz of Augusta is your premier Mercedes-Benz Dealership in Augusta, GA. We are an authorized Mercedes-Benz Sales and Service Center near Aiken, SC. We offer New Mercedes-Benz Car and SUV sales, Used car sales, Mercedes-Benz service and parts, as well as Mercedes-Benz Financing and Lease options near Evans, GA. Visit us today to see how we can assist you with your next Mercedes-Benz purchase, lease, or test drive on models like the GLE, GLS, and GLC! 

Location details

3061 Washington Rd, Augusta, GA, 30907, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.63,784 reviews
Select a rating
Reba Brown's profile image
Reba Brown 
recommend  Recommended
6 years ago

Good service and friendly staff. Disappointed to learn personal checks were disallowed. 

Business response:

Hi Reba, Thank you for your kind words for our staff. We apologize that we no longer take personal checks it has recently become a new policy. I would be happy to discuss this with you, please call. Nate Cartwright n.cartwright@MBofaugusta.com 

Charlotte Simmons's profile image
Charlotte Simmons 
recommend  Recommended
6 years ago

Ben is very nice an looks after my car an me . He loans me a car to drive when I bring my Mercedes in for a check up 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Sandra Herzwurm's profile image
Sandra Herzwurm 
recommend  Recommended
6 years ago

Primarily my experience has been with the service dept! Tyrone is exceptional! 10 our of 10 stars is just not high enough! He is courteous, helpful and efficient, always on top of things! He makes the service experience pleasant each time! He ensures everything is done correctly and timely! Thank you Tyrone! 

Business response:

Thank you Sandra for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Heather Valencia Daniel's profile image
Heather Valencia Daniel 
recommend  Recommended
6 years ago

I highly recommended this dealership. Every time I need a service, whether it be a simple or complex one, the staff always treats me like a highly valued customer. Wait times are not excessive, cozy sitting area with refreshments should you need it, WiFi and plenty of staff to take care of you. If you are looking to purchase, the selection of vehicles and pricing are wonderful with consultants who are highly knowledgeable about Mercedes. Well done Mercedes-Benz of Augusta! Customer service perfectionists! 

Business response:

Thank you for being our customer, Heather! We are thrilled to hear our dealership gave you perfect customer service during your visit! 

Ken Bernacchi's profile image
Ken Bernacchi 
recommend  Recommended
6 years ago

Exceptional care in service. 

Business response:

Thank you for your visit, we appreciate your business Ken! 

Debbie Jones's profile image
Debbie Jones 
recommend  Recommended
6 years ago

Everyone is very helpful and always do an excellent job. 

Business response:

Thank you Debbie! We thank you for your business and look forward to your next visit! 

Ron Allen's profile image
Ron Allen 
recommend  Recommended
6 years ago

Great customer service. The agent that assisted me with the replacement of my key was very knowledgeable about the product itself and the turnaround time. 

Kara Wilson Anderson's profile image
Kara Wilson Anderson 
recommend  Recommended
6 years ago

They went above and beyond assisting me when I experienced car trouble while traveling through town. They worked me in, provided a loaner, and were able to diagnose the issue. Wonderful service and great staff. 

Business response:

Thank you Kara for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Wilmer Freeman's profile image
Wilmer Freeman 
recommend  Recommended
6 years ago

To continue there professional service 

Business response:

Thank you Wilmer! We look forward to your business with us again! 

Frequently asked questions about Mercedes-Benz of Augusta

How is Mercedes-Benz of Augusta rated?

Mercedes-Benz of Augusta has a 4.6 star rating with 3,784 reviews. 

When is Mercedes-Benz of Augusta open?

Mercedes-Benz of Augusta is closed now. It will open at 9:00 a.m. 

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