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Mercedes-Benz of Augusta

4.6

About this business

Location details

3061 Washington Rd, Augusta, GA, 30907, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,129 reviews
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Glennis White Thomas's profile image
Glennis White Thomas 
recommend  Recommended
3 years ago

Great customer service and everyone was very dedicated and knowledgeable. 

Winona Ricafort Rebagay's profile image
Winona Ricafort Rebagay 
recommend  Recommended
3 years ago

Professional, Reliable and Gracious staff. Shoutout to Tyrone Price and Jerry Cousins. Very commendable tandem! 

Charles Beason's profile image
Charles Beason 
recommend  Recommended
3 years ago

Awesome service and friendly staff! 

Nica Banks's profile image
Nica Banks 
6 years ago

Business response:

Thank you for bringing this to my attention. I apologize that your recent service visit was anything but satisfactory I would like an opportunity to fix this and to earn your business, please contact me at (706) 780-4401. I look forward to speaking with you. Nate Cartwright General manager 

Tonya Price's profile image
Tonya Price 
6 years ago

Business response:

Thank you Tonya for the kind words about Napoleon and JaMichael! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Michael Czerniak's profile image
Michael Czerniak 
6 years ago

Business response:

Hello Michael, Thank you for being our customer, we do apologize for the issue stemming from the Jeep's aftermarket wheels without TPMS sensors. Please contact me if there's anything I can do to ensure your total satisfaction with your purchase! Nathan Cartwright General Manager n.cartwright@mbofaugusta.com 

Paul Volz's profile image
Paul Volz 
6 years ago

Ben has always treated me well. Keeps me informed on service. Like text choice for communication. Waiting area is nice and refreshments are available. Staff has always been friendly and says hello when they pass. They wash the car after services and offer loaner if needed. They will work with your schedule. 

Dallas Schoolfield's profile image
Dallas Schoolfield 
6 years ago

Great customer service .. 

Brandi Prenell-Jennings's profile image
Brandi Prenell-Jennings 
6 years ago

Ben & Austin make the Service Advisor team! I love them! 

Frequently asked questions about Mercedes-Benz of Augusta

How is Mercedes-Benz of Augusta rated?

Mercedes-Benz of Augusta has a 4.6 star rating with 4,129 reviews. 

When is Mercedes-Benz of Augusta open?

Mercedes-Benz of Augusta is open now. It will close at 7:00 p.m. 

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