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At Texas Roadhouse in Memphis,TN we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers to o... read more
2810 New Brunswick Rd, Memphis, TN, 38133, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The blonde hostess was really rude to my family last night. Bad attitude and horrible customer service.
Business response:
Tatiyana,, we are sorry you didn't enjoy your visit with us. We take these matters very seriously and would like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form. Feel free to copy and paste your review here and any other details you feel are important so that our guest relations teams can look into this matter and help resolve it.
a perfectly cooked medium bone in ribeye.
As a veteran from Texas, both the US flag and Texas flag need replacing. Sad! And we visited on September 11 to make things even more sad! Then after being seated, Had to get up and ask the manager how long it was going to take to have a waitress/waiter come to the table. Me and my son-in-law both ordered the ribeye and requested medium and neither one was cooked right. They were more well done. My daughters 10 ounce was also over cook. The same thing for my grandson had a small steak overcooked and was too tough for him to ... read more
Business response:
Max, we are so sorry to hear this. Providing Legendary Food is our top priority, so we apologize for dropping the ball. Please give our guest relations team a call at 1-800-TEX-ROAD so we can try to make things right. We will also look into the flag concerns as well. Thank you for your feedback
Good service and good food. 💞 Priceless 💞 ❤FINE CHINA❤
food was awesome! the service was great 🌝
Alexus was great. Our dinner was perfect. Steaks cooked to the perfect temp and nothing was wrong. I love Texas Roadhouse and will continue to come and get our wonderful service and best quality of properly cooked food!!! Best Father’s Day dinner ever.
EVERYTHING, HAD A GREAT TIME AND TODAY WAS MY BIRTHDAY
I don’t typically complain about food establishments but I was kind of disappointed tonight with Texas Roadhouse. I went to grab dinner Father’s Day knowing it’s a holiday and would be a longer wait. I ORDERED TO GO ONLINE! Also because for literally 40 calls there was a busy signal. So I placed the order at 5:35 and it said 6:55 it would be ready. I went to the to go area....again could not get through on the phone. Had to go stand outside because there was no one directing people and then finally went in to find a line aro... read more
Not a good experience tonight. Side salad never came with meal; excuse from server was, “Oh, you didn’t get your salad?” No apology. Server offered to take a discount off of our ticket. Didn’t happen. Is it also customary for employees to be smoking near the entrance? Is it also good customer service for another server to be cursing in conversation with customer (having casual conversation)? It was good until this happened tonight. May want to evaluate some of your staff more closely.
Memphis Texas Roadhouse has a 3.9 star rating with 4,626 reviews.
Memphis Texas Roadhouse is closed now. It will open at 9:00 a.m.
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