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MedStar Health: Medical Center at Federal Hill
- Baltimore, MD
About this business
Location details
1420 Key Hwy, Baltimore, MD, 21230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
One of the WORST hospitals I have encountered. I have a relative there and her nurse has 12-24 patients. She is being left in a wet bed for hours because there are not enough nurses. Disgusting!!!!I get that there is a shortage of nurses and people are sick, but a solution needs to be found!
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I wouldn’t recommend this hospital. This is the worse hospital. Elderly patients would not survive if they go to this hospital. I’ve lost 2 elderly family members for coming in for minor medical issues and just overnight staying there it went to major medical issues to their death. My friend’s uncle and another friend’s grandfather went in with minor medical issues and it became major overnight and they died as well. My grandmother fell they claimed she had fractured hip then… See more
I was transported to the ED on 4/14/21 with severe abdominal pains and the ED doctor wanted me admitted to the observation unit. I was all signed in and waiting for a bed when Dr. Tamara L. Augustin came to me and was more concerned about the current pandemic then trying to help find out what was causing my problem. If you are a patient of Dr. Augustin I suggest you find a different doctor who is more concerned about the patients they treat. Because of how Dr. Augustin treated or should I say lack of treatment I will never e... read more
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RecommendedBusiness response:
Thank you, Alexys. We're delighted to hear that you had a positive experience with several of our providers here at MedStar Washington Hospital Center. It's our pleasure to provide expert care and a positive environment. Thank you for choosing us for your health care. We wish you the very best!
Absolutely awful customer service. I want to cancel an appointment and this is the fifth time I’m calling. They are hanging up on their customers. I already transferred to Georgetown because of their lack of care of their clients’ needs but I still have this appointment left to cancel and can’t get someone to answer their phone.
Business response:
Delia, we are very sorry for your experience. Some of our call centers are currently experiencing an IT issue after an update last night. We are actively working on fixing this issue at the moment. In the meantime, please send us a direct message with your contact information so that we can have someone call you to help promptly.
Autoridades de este famoso hospital 🏥 MedStar Washington Hospital Ceter tienem un mal y pésimo servicio tengo dos días de aver salido de ese hospital pido alas autoridades correspondientes que tomen nota 📝 me trataron mal una enfermera 👩⚕️ hasta me pego en mi mano y brazo solo por quejarme de mi dolor 🤕 me robaron unas cosas que mi familia con sacrificio me las compraron el último enfermero que tube en Cuidados intencibos muy pésimo me boto una comida que estaba buena en buenas condiciones sin preguntar y me tratro muy ... read more
Business response:
Remberto, gracias por sus sinceros comentarios. Lamentamos mucho tu experiencia. Nos tomamos muy en serio sus inquietudes. Nos gustaría que un miembro de nuestro equipo lo llamara para ver si podemos ayudarlo. Si está dispuesto, envíenos un mensaje directo con su número de teléfono. Esperamos hablar contigo pronto.
Frequently asked questions about MedStar Health: Medical Center at Federal Hill
How is MedStar Health: Medical Center at Federal Hill rated?
MedStar Health: Medical Center at Federal Hill has a 4.7 star rating with 510 reviews.
When is MedStar Health: Medical Center at Federal Hill open?
MedStar Health: Medical Center at Federal Hill is closed now. It will open at 8:00 a.m.
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