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MedExpress Urgent Care
- Doctors
- Wilkes-Barre, PA
About this business
As a neighborhood medical center, MedExpress offers a broad scope of urgent care, employer health and basic wellness and prevention services and coordinates care with other area health care providers.
Location details
677 Kidder Street, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Business response:
Hi Colleen -- Thanks for sharing. To protect patient privacy, we’re only able to follow up directly with the individual who visited our center as a patient. If there is something we can do to help, please have your husband send us his contact info, the center he visited, the date of his visit, and any additional feedback in a DM or by calling the center he visited. http://spr.ly/6180GNl7A
Husband was sent to this facility 2 times within the last week due to workers comp injury. First day, we waited 5 hours to been seen. The staff was playing on cell phones and sitting around talking, dancing around the office and goofing around. I understand working in the medical field right now is hard and I have a huge amount of respect for those that do. But when you see a 38 year old man on his knees crying, act accordingly please. Once taken back, some images were taken followed by a brief exam but was told to come back... read more
Business response:
Hi Colleen -- Thanks for sharing. To protect patient privacy, we’re only able to follow up directly with the individual who visited our center as a patient. If there is something we can do to help, please have your husband send us his contact info, the center he visited, the date of his visit, and any additional feedback in a DM or by calling the center he visited. http://spr.ly/6180GNl7A
RecommendedHave been at this location twice ( early in the morning ) .. each time staff has been very attentive , empathetic and courteous . Was taken back in a short amount of time . I was given the medicines I desperately needed and sent on my way . The office is clean and welcoming .. Thanks for doing your jobs so well ! 👍
Went on two separate occasions and the doctors were disrespectful both times. Didn’t get the names of them but they were both male. Never going back there again. No privacy either. Place is a joke. Only went here because the hours were better compared to the other urgent cares.
Just spent an hour and 10 minutes in your waiting room just waiting to be triaged. Absolutely ridiculous. Nothing urgent about your place. Left and went to the er. Waited 2 minutes and got right in.
Prompt care. Full disclosure of everything they were doing. Doctor had great bed-side manner. Highly recommend!
I do not see much improvement happening, I am not the first to have a bad experience, it seems pretty regular!!!
Frequently asked questions about MedExpress Urgent Care
How is MedExpress Urgent Care rated?
MedExpress Urgent Care has a 4.2 star rating with 350 reviews.
When is MedExpress Urgent Care open?
MedExpress Urgent Care is closed now. It will open tomorrow at 8:00 a.m.
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