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McGrath City Hyundai
- Car Dealers
- Chicago, IL
About this business
Location details
6750 W Grand Ave, Chicago, IL, 60707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
*do not put words in my mouth* a sales person words when seeking information after purchasing the car. I purchased dealership services like McGrath advantage program and first place finish during the purchase. and later I wanted to cancel those services but refused by dealership management(in less than a month of purchasing the vehicle). The dealership dont sell cars to customers If a customer dont buy these dealership services ? ******** purchase experience.
I have never had such a horrible experience with a dealer in my life. They misrepresented the amount of sales tax in the City of *******, they misrepresented the cost of transferring the existing plates to the new car, and they played fast and loose with trying to shove protection plans down my throat to make up for the huge discounts that they were supposedly putting on the vehicle.This is their modus operandi, and it seems that all the sales managers are in collusion. Even though they agreed upon removal of both protection... read more
The dealership is stunning. They did a h*** of a job with the remodeling. The salesman I worked with was ******. Very polite individual who thoroughly listened to my questions and found the best truck for my needs. Thanks again ****** & McGrath City Hyundai!
Business response:
<p>******************,</p><p>We're always looking to improve the customer experience here at ********************** and this latest remodel is an example of just that. Congratulations on your new truck!! ****** is one of our best, thank you! and make sure you tell everyone about the great service you received while here at McGrath City Hyundai.</p>
Enjoyed working with ******, he was very professional and took care of all our questions/concerns. I couldnt be happier with my new car!
****** was a great help when I was purchasing my first vehicle. He really helped with the process. ****** was very knowledgeable and patient with all the questions I had. I am extremely pleased, will recommend!
Business response:
<p>*********,</p><p>Thank you so much, for your 5 star review!! Here at McGrath City Hyundai, we pride ourselves in giving an exceptional experience with every visit. Congratulations on your 1st vehicle! ****** is one of our best! Thanks again!! and make sure you tell everyone about your experience here at McGrath City Hyundai.</p>
I had been corresponding via e-mail and text with this dealership about a car that I was interested in. The first thing of course, is the car available? I was told right up until an hour before I arrived that the car was still available. I had made an appointment for a test drive for 6:30pm. I drove over an hour to get to the dealership, and upon arriving they asked me who I had the appointment with, and when I told them they sent me down with a different person . This person wanted to acquire all my financial information be... read more
BAIT AND SWITCH ALERT!If I could award minus star(s) I would. As a former customer, I went, by appointment, in Fri before New years and test drove the new car I was interested in. Not having my wife with me, I couldnt absolutely commit until she saw the car. But I let it be known that I would be back on Sat. To finalize a purchase. Even as late as 7:15 pm communication continued that I would be back at 12:30p the next day. I was even supplied,Sat AM, with a detailed description of the car I wanted. After arriving at the deal... read more
The worst ever here and the corporate offices,they are no help and they need to be sued on all levels .I got a bad motor and had to figure it out myself and then finally went in and so I decided to deal with corporate which is worse,they do nothing to compensate their customers and I recommend never buy a Hyundai
If I could give zero stars I would. The worst service department. *** is the service manager. I never had a service rep or received a call for two full months. They also did not address the issues I had with the vehicle.
Frequently asked questions about McGrath City Hyundai
How is McGrath City Hyundai rated?
McGrath City Hyundai has a 4.2 star rating with 4,026 reviews.
When is McGrath City Hyundai open?
McGrath City Hyundai is open now. It will close at 8:00 p.m.
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