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Maus Nissan of North Tampa
- Car Dealers
- Tampa, FL
About this business
Ferman Nissan of North Tampa is an automobile dealership that provides a range of new and pre-owned cars, vans, trucks and sport utility vehicles from Nissan. Its models include the 350Z, Altima, Armada, Frontier, Quest, Rogue, Sentra, Titan, Maxima, Versa, Murano and Pathfinder. The dealership's financial services include online credit applications, payment estimations, leasing programs and financing options through various certified lenders. Its automotive services include oil changing, tire rotations, brake inspections, a... read more
Location details
11011 N Florida Ave, Tampa, FL, 33612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I purchased a **** Expedition for $34,000 from **** Acura, and the staff assured me it was a clean, accident-free vehicle. However, just a week later, I took it to a **** dealership for an inspection, where I was informed that the car had been in two unreported accidents.When I raised my concerns with ****** *****, the General Manager at **** Acura, he offered to buy it back for $30,000- meaning I would lose $4,000 in just 10 days. His response? "We buy and sell cars every day."If you have a complaint, go to court.After furt... read more
As I am reading all the complaints I realize how crooked this people are. I went there to buy my 4th car and not only they told me about the **** Care. This is a unique sistem they have where they do your maintenance free forever. Found out by the ************ that finance my car that it wasnt free at all. I was paying for it. So thats their first lie the dealership tell you. Then the salesman ****** *** and the finance *** ***** tell me that the only way I can get the finance is if I choose their gap. Guess what the *******... read more
Business response:
We are very sorry your experience did not meet your expectations. We disclose our exclusive **** Care on every transaction. **** Care does have a price to it and does include no charge oil changes as long as you own vehicle, plus much more. If you would like to cancel your GAP policy please go to the store and speak with a Finance Manager who be happy to cancel it for you. Credit Unions many times offer some of the same products we offer at the dealership. We strive for 100% customer satisfaction but understand sometimes we ... read more
Sales person complete unprofessional, the Nissan frontier advertised online $ 21,900, I went yo the dealer and the same vehicle with the sane viin numbers $29 k. We talk about the difference in price and The Sales person answer was: " that's the price for you to come here at the delear, but you know we have to negotiate" . Complete bait and switch tactics. Then when I left the dealership the sales person call my phone back and told me : " I only get paid in commissions no salary". The sales person call me with this attitude ... read more
My issue is with the finance side of the Maus Nissan North Tampa dealership, the sales folks were great! We recently bought a new 2023 Nissan Ariya and traded our old Mazda CX 5 SUV in. It is now 28 days since we did this and Maus haven't: (1) Paid off the loan on our trade-in, so we are still paying the loan on it, even though Maus owns it. This led to a missed payment and a late fee which could show up on our credit report. 2) Sent the paperwork for our lease to NMAC (Nissan Finance) so we get an account number with which ... read more
My issue is with the finance side of the Maus Nissan North Tampa dealership, the sales folks were great! We recently bought a new 2023 Nissan Ariya and traded our old Mazda CX 5 SUV in. It is now 28 days since we did this and Maus haven't: (1) Paid off the loan on our trade-in, so we are still paying the loan on it, even though Maus owns it. This led to a missed payment and a late fee which could show up on our credit report. 2) Sent the paperwork for our lease to NMAC (Nissan Finance) so we get an account number with which ... read more
A complete scam sold me a vehicle that had problems no inspection transmission issues. I am so unsatisfied I advise nobody to go to this business
**** is exceptional at figuring out how to work with his customers and Sales Manager colleagues to earn your business. He will definitely go above and beyond the call of duty to satisfy you, given the parameters that complicate each deal, but he will strive to make you happy in the end.
10/25/23. Usually go here due to that **** care package I purchased when I did the car.2019 That was a terrible experience then ( was told it came with the car and price only to find out it was 5000$)Fought that one got **** back. But remind you all I was listening to ********* ***** at the place!!!!They always find something else as I guess thats the way they work. On this day. Regular oil change and tire rotation (**** pkg) no charge. Needed rocker arms ? But also did a brake flush radiator clean stuff and etc 2100$ bill. ... read more
Business response:
<p>********, we can see that you were upset, and apologize if you've had a bad experience. We are glad; however, that our service team was able to refund you a portion of your bill to help the overall cost of the work needed. If you have any questions, please don't hesitate to contact us, and we will be happy to help. Thank you, we appreciate your trust, and hop you have a very blessed day.</p> <p>- ***********************, Loyalty Manager, *******-**** (****) ** ****</p>
Got my car serviced with Edwin in 01/20/2022 and he was awesome and informative. It's always a quick pleasant experience when I come to this location. I wouldn't go anywhere else.
Business response:
Thank you so much for visiting our Service Department at Maus Nissan of North Tampa, Mr. ********! We appreciate your trust, and we thank you for taking the time to leave us a review. Edwin does a phenomenal job of taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul D., Loyalty Manager,... read more
Frequently asked questions about Maus Nissan of North Tampa
How is Maus Nissan of North Tampa rated?
Maus Nissan of North Tampa has a 4.4 star rating with 2,182 reviews.
When is Maus Nissan of North Tampa open?
Maus Nissan of North Tampa is open now. It will close at 8:00 p.m.
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