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Matthews Hyundai of Syracuse
- Car Dealers
- Syracuse, NY
About this business
Here at Fuccillo Hyundai of Syracuse we understand that buying a vehicle is no small investment. That is why we have dedicated part of our staff to this site. We put your needs and wants as our first priority in order to make your car buying experience enjoyable. Here you can check our full inventory both new and pre-owned, as well as apply for financing or just ask a question about our products. Often times it is more convenient to shop from home. That is why our Internet department was designed. We are happy to work around... read more
Location details
2601 Erie Blvd E, Syracuse, NY, 13224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Took my girlfriends car to this location today and the service advisor, Joshua greeted me as I walked in. The greeting was less than sincere as he acted like he was doing me a favor by squeezing me in. After about an hour wait Joshua came to me and directed me to come into the garage area where he stated that the front brakes were seized and the front tires were bad. I would have bit if he didn’t mention the brakes so I decided to get a second opinion. I had a poor experience with Fuccillo Mitsubishi in 2007 and this seemed ... read more
RecommendedStopped in to look at the new 2021 Palisade Limited with my wife. Was met by and energetic salesman named David. He enthusiastically showed off the SUV to my wife and answered all my questions. I wanted to check our finances to see if this was feasible for us first, so I let him know maybe in the next couple months we’d be back. I ended up back there the next day to discuss lease options and run some numbers. David and his team were a pleasure to work with. Had to do a little haggling on the the trade value but we agreed in ... read more
Business response:
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
I bought a car in June 2020, worked with Bill Henry and David Slater both of whom were Wonderful to work with. I found them to be knowledgeable, fair and efficient. I never felt rushed or pressured and they answered my endless questions with patience. Today, October,10 th, I had a problem with my car while out running errands . I was alone in a Parking lot with not much activity around. I called Fucillo Hyundai Service Dept and described the problem to the gentleman who answered the telephone and he talked me thru the proble... read more
Business response:
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Fuccillo Hyundai of Syracuse. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Good Afternoon, I was thinking about trading on my car to a newer one with hopefully a lower interest rate but after getting my car serviced there I am no longer interested. I went in for a noise and the yellow light in front replaced. I was told the oil was low and that was the reason for the noise. Wrong I have had over 5 oil changes and no difference. I know I am a woman but far from stupid. Light was changed and like a dummy I didn't check until I got home. Of course it doesn't work. I did receive a text message about my... read more
Business response:
Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact me at your earliest convenience. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Nida Holland is kind and knowledgeable, she will definitely make you feel at ease, and will work hard for you to get your car....highly recommend from Earl and Julie
Great service department! Once again they exceeded my expectations!
the friendly staff and they are always there to listen to what you want..No pressure chats.
Excellent service as usual. Some waits are a little excessive. This one was not however.
Frequently asked questions about Matthews Hyundai of Syracuse
How is Matthews Hyundai of Syracuse rated?
Matthews Hyundai of Syracuse has a 4.5 star rating with 1,689 reviews.
When is Matthews Hyundai of Syracuse open?
Matthews Hyundai of Syracuse is closed now. It will open at 9:00 a.m.
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