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Matthews-Hargreaves Chevrolet
- Car Dealers
- Royal Oak, MI
About this business
Matthews-Hargreaves Chevrolet is proud to serve as your hometown Royal Oak Chevrolet dealership with a full inventory of new and pre-owned cars, trucks and SUVs. As one of Michigan’s leading new and used Chevrolet dealers, it is our mission to get you into the vehicle you have always wanted. We have a huge selection of new Detroit Chevrolet cars and trucks, including the Cruze, Camaro, Malibu and more. Our facility is located just off Interstate 75 in Royal Oak, MI just a short drive from both Royal Madison plaza shopp... read more
Location details
2000 Twelve Mile Rd, Royal Oak, MI, 48067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I tried to schedule a service appointment online but it didn't work. I used the chat and Angela R. took the information and added to their system. I received a phone call from Sean and he had most of my information incorrect from Angela R. I dropped my car with the keys and a note regarding the color of my car and where it was parked on the night before my 7:45am appointment. But they didn't service my car all day on the day of my appointment. I spoke to Tom Kaiser and he didn't apologize and blamed me. He stated he called b... read more
absolutely the worse experience I have ever had at a dealership. My wife and I were waiting for Suttle service when the shuttle driver yell "El Paso" in reference to my wife's lastname Ortega. When we complained I was told " How are you offended?? Your Black!" As if I should just let it go. They then proceeded to tell us they will call the police if didnt leave. The GENERAL MANAGER IS PURE RACIST. I LIVE 2 LIGHTS AWAY I WOULD NEVER GO AGAIN. Absolutely terrible.
I went in for an oil change. The assistant service manager Tom Kaiser assisted me, and he said that the oil change would come with the multipoint inspection plus tire rotation. Now, my front right wheel had a dent before the service was performed. I went home to find that the wheel with the dent in it was still in the front right. They did not rotate my tires. They lied about it. I called Tom back, asking if the tires were rotated. He said yes. I told him the tire with the dent is still in the same spot. He snapped back sayi... read more
Outstanding customer service and experience! Kenan was a pleasure to work with and we will definitely be back!
Always excellent service
Very friendly warm atmosphere.
Friendly workers, great customer service, and fast vehicle maintenance.
Major work had to be performed on my 2009 Impala. All Brake rotors and wheel hub replacement! Even though the recommended brake fluid bled and replacement was recommended, Brent the service write up guy suggested holding off to save money. It wasn't an absolute necessity and the car is our oldest. Nice work!
Walt Tutag went out of his way to make us happy with our purchase. He’s the reason we keep coming back year after year. He should be commended for the care he gives his customers.
Frequently asked questions about Matthews-Hargreaves Chevrolet
How is Matthews-Hargreaves Chevrolet rated?
Matthews-Hargreaves Chevrolet has a 2.4 star rating with 20 reviews.
When is Matthews-Hargreaves Chevrolet open?
Matthews-Hargreaves Chevrolet is closed now. It will open tomorrow at 8:00 a.m.
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