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Mastro Subaru of Orlando
- Automotive
- Sanford, FL
About this business
Location details
4113 S Orlando Dr, Sanford, FL, 32773, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent customer service throughout my buying experience.
They need to work in customer relations better I would not buy from them. Their sales people are not a great experience.
Upon submitting an inquiry about the vehicle, I received a prompt reply, followed by lots of details.
Very responsive and no bait and switch sales tricks
Dealer was responsive and helpful. Looking forward to doing more business with them.
Business response:
Thank you for the five-star review of Subaru of Gainesville! We're glad to know that our team was responsive and helpful during your visit. We will continue to work hard to provide you with the best possible experience next time.
Kind and informative!!
Business response:
Hi Joyce, Thank you for the kind words! I am so pleased you had a positive experience with our team. Being informative and treating our customers with care is exactly what we strive for every day. We truly appreciate you choosing Freehold Subaru! Steven Boyce, GM
Rude customer service
Business response:
Hi Brisa, I'm very sorry to hear about your experience, and I appreciate you taking the time to leave a review. We strive to treat every customer with respect and professionalism, so I'm sorry to hear you felt otherwise. I'd like to learn more about what happened to address it properly. If you're open to it, please feel free to contact me directly at the dealership—I'd genuinely appreciate the opportunity to speak with you and make things right. Steven Boyce, GM
Donât bother even calling on those wires about the car and heated seats. Donât work. Cancel the electronic safe parking. They are so rude and treat you like a dog. Donât even waste your time.
Business response:
Michelle, I am very sorry to hear about your poor experience with the car's features and how you were treated. This isn't typical for us, and our high ratings on CarGurus and Google reflect that we usually provide great service. Please call me at 732-677-5112 ext 202 so I can understand what happened and make it right. Steven Boyce, GM
We received very courteous service and favorable pricing, in an atmosphere unlike a regular car dealership. Our sales person, Robert, negotiated efficiently and effectively. If we buy another car, we will start here. We highly recommend this dealership. We have also had great service from Austin Subaru also,
Business response:
Thank you so much for the kind words! We're glad to hear that Robert made your experience smooth and efficient, and that the atmosphere stood out in a positive way. It means a lot that you'd start here for your next purchase—and we’re happy to hear Austin Subaru has also taken great care of you. We appreciate your recommendation and wish you all the best! :) - The Team at Austin Subaru
Frequently asked questions about Mastro Subaru of Orlando
How is Mastro Subaru of Orlando rated?
Mastro Subaru of Orlando has a 4.8 star rating with 5,751 reviews.
When is Mastro Subaru of Orlando open?
Mastro Subaru of Orlando is closed now. It will open at 8:30 a.m.
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