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Mastro Subaru of Orlando
- Automotive
- Sanford, FL
About this business
Location details
4113 S Orlando Dr, Sanford, FL, 32773, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good
Beaten, which operation going on here. Low prices listed and then when you find out the door price, they added another $5400 in nonsense fees and or add-ons. They have an F rating from the BBB.
Business response:
We believe that you have indicated the incorrect dealership as the source of the problem. This is based on a few factors. Subaru Superstore of Chandler does not have a BBB Rating of F. Our rating is an A with the BBB. Please feel free to reach out to Rob Daily the General Manager at 480-222-6000 if you would like to discuss this further.
Responded immediately and has stayed in touch
Darius (and Trinity) was very friendly and patient. I actually went to Capitol Subaru five times. First drove a 2015 Forester with 64k miles, but priced too high. Carfax said no accidents, but there was a huge dent in the back hatch and a scratch on the bumper on the opposite side and drive didn’t feel quite right. Later drove a 2018 Forester with 97,000 miles and it felt much more solid. Had OTD price negotiated, but had my hesitation due to mileage. BTW, the dent in the 2015 was fixed and the price went up $500. But Darius... read more
They ignored my emails but kept sending me emails to come and see their cars.
Excellent experience. I would highly recommend!!!!
Highly recommend this dealership! Staff communicated to my inquiry within 24 hours. Vehicle condition was as described in listing. Shaun and staff were very respectful and communicated with me thru the entire buying process including follow up after purchase . I will definitely consider Stamford Suburu for future purchases.
Prompt service.
They never sent over the info I asked for. They kept calling wanting me to come in and look at “their inventory”, but never sent me info about the car I inquired about.
Business response:
Thank you for reaching out regarding the information you requested. Can you please contact me so I can learn more about your experience? I cannot find your name in our database based on the username provided, and I would appreciate hearing from you using the email listed. Danyela Olivares, General Manager Rivertown Subaru | Dolivares@Group1Auto.com
Frequently asked questions about Mastro Subaru of Orlando
How is Mastro Subaru of Orlando rated?
Mastro Subaru of Orlando has a 4.8 star rating with 5,649 reviews.
When is Mastro Subaru of Orlando open?
Mastro Subaru of Orlando is open now. It will close at 8:00 p.m.
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