Massage Envy - O'Fallon-IL

Terri Caram Cincotta 

on Facebook

9 years ago

The massage was awesome. However, I used a gift card with some sessions transferred from a family member who didn't use all of his sessions. He no longer has a membership which makes the gift card void. Very nice of them to honor one session as the back of the card indicates, if the person that gave you the card is no longer a member, the sessions are void. I think this is a poor business practice for a couple of reasons. First of all, the sessions were already paid for and second, there is no way for me to know whether or n... read more

Marianne Szalkowski 

on Facebook

10 years ago

They make it super hard to get out of your contract & refuse to refund or credit your account for unused services. I do not recommend coming here 

Jessica Gretzschel Marshall 

on Facebook

10 years ago

The spent half of my time with other things than the massage. Also did not ask me what was my problem areas. I assumed since it was a pregnancy massage they would concentrate on the areas most people have problems with in pregnancy and didn't go near my lower back or hips until I said something. When she did it was nice and helped but then of course with the shortened time did not spend a great amount on my legs, hips or lower back. Time for clients is what they pay for and did not get.