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Massage Envy - Fairlawn

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228 reviews
|Medical Spas|Fairlawn, OH 44333 United States
Top Wellness in your area
(107) · Wellness

8434 E Washington St

(440) 543-2093
(140) · Wellness

1449 Boardman-Canfield Rd #220

(330) 856-1900
(249) · Day Spas

13461 Pearl Rd

(440) 238-6898
(136) · Medical Spas

Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness and a healthy lifestyle. Keep your body working with Massage Envy. Schedule an appointment today!

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228 reviews
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Cheryl Esmond Edwards review for Massage Envy - Fairlawn
Cheryl Esmond Edwards on Facebook

6 years ago

11/09/2016, 04:30 AM
My daughter and I joined when they first opened. It is amazing and very professional staff. We love � our therapist Emily and the manager Gina is very dedicated to making sure you have the best experience.
Kayla Dawn review for Massage Envy - Fairlawn
Kayla Dawn on BBB

6 years ago

11/06/2016, 03:33 AM
Back in April of 2016 I went into Massage Envy and got my very first massage. It was great. They talked me into getting a facial and signing up for the one year plan with them. I agreed to the facial. After my facial was done, they bombarded me with the subscription of a year contract with them. I kept telling them that I do not think I can afford it. I felt so pressured into buying into a year contract. It was to the point that I felt Stop correcting "uncomfortable" and the manger with blonde hair came out of her office and gave me 50 dollars with of free products. It was a very uneasy feeling. I signed the year contract. Fast forward 7 months. I have used ONE of my massages. I called in three weeks prior to make my appointment and the gentleman on the phone was so rude, I did not want to even go in. BUT- I am paying 60 dollars a month for this and wanted to use it. This is where it gets fun. I had eye surgery unexpectedly in September. I called massage envy in Fairlawn, Ohio. I explained what happened and the lady was like there is nothing I can do. You are stuck with it for a year or you can "freeze" it for 6 months but then you cannot use anything you have already paid for... WHAT? Excuse me. I have paid Massage envy over $400 to you and only use one of my packages. I said okay, I will call corporate. I called corporate Monday, Tuesday, and Wednesday three times. Left two voicemails during this time. I did not receive a phone call back for 5 days. That is UNACCEPTABLE. The gentleman named Ian finally called me back but I was at work. I called him back and missed the call again. Left him yet another voicemail and have no heard back. I just would like Massage envy to cancel my membership. I have had eye surgery and it is a very expensive expense I had not planned on making. My eye bill is 160 a month. I can give paper work, my bills, my doctors note something to get out of my massage envy contract. This is a terrible business and company.
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Jennifer Lynn review for Massage Envy - Fairlawn
Jennifer Lynn on Facebook

6 years ago

10/13/2016, 02:38 AM
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Amber Johnson review for Massage Envy - Fairlawn
Amber Johnson on Facebook

6 years ago

09/29/2016, 03:00 AM
5 months later and they still haven't transferred our information to have fairlawn as our home location. They keep calling my friends phone even though I have provided my phone number multiple times. I even called and spoke to Kyle, one of the managers, who stated he would call corporate and get everything straightened out. But it still hasn't been. And our rates went up. At least Jessica is a great massage therapist. She and my fiance's therapist have been great. But customer service between the locations and corporate is horrible.
Shannon Bobbs-Gillespie review for Massage Envy - Fairlawn
Shannon Bobbs-Gillespie on Facebook

7 years ago

04/08/2016, 15:40 PM
I have been a member for a couple years and absolutely love it. The atmosphere is awesome and relaxing. The staff are courteous and friendly and accommodating. The therapist make you feel comfortable and just the massage to exactly what you ask for. I would highly recommend massage envy Fairlawn.
Cheryl Harold Wiegand review for Massage Envy - Fairlawn
Cheryl Harold Wiegand on Facebook

7 years ago

10/25/2015, 03:22 AM
Rosali J Suripto review for Massage Envy - Fairlawn
Rosali J Suripto on Facebook

8 years ago

09/20/2015, 16:59 PM
Brianna Dolphin review for Massage Envy - Fairlawn
Brianna Dolphin on Facebook

8 years ago

07/29/2015, 15:15 PM
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TaMarra Davis review for Massage Envy - Fairlawn
TaMarra Davis on Facebook

8 years ago

05/21/2015, 10:37 AM
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