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Marysville Ford Used Cars
- Used Car Dealers
- Marysville, WA
About this business
Location details
3520 136th St NE, Marysville, WA, 98271, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Followed through well.
Follow up calls were helpful. Decided I did not want the car
Very good to deal with
I leave 3 hours away from the dealership. So I called before I left to make sure the truck was available. Truck was ready for test drive when I got there. Sales personal were honest as how the truck looked when I talk to them on the phone priot to leaven. I ended buying the truck. They were firm on the price but that truck was a great deal already at advertise price. After some hard negotiation they drop the price 250$, filled up my tank and detailed the truck. I paid $30250 for a 2014 Ram longhorn edition with 45k miles.
Wanted to take the car to my mechanic and was told I would need to "buy" the car contingent on it not having any "major" problems per my mechanic. I was ready to show them proof of full coverage insurance and, certainly, identification, but I trust my mechanic and wanted him to look at it. I only needed the car for half a day to accomplish this. I did not feel comfortable "buying" with contingencies as the possibility of miscommunication seemed too great. They would not do this and I bought a car elsewhere (which was inspect... read more
Business response:
Ken, first we'd like to thank you for your feedback. Marysville Ford values what their customers have to say and are continuously striving to improve our customer's experience. In situations like this we do give the customer the opportunity to have the vehicle inspected by their personal mechanic. However, the vehicle must be under contract with the contingency that any major mechanical issues are to be fixed by the dealer, or the contract can be voided and you can walk away from the deal. This process has been put in place ... read more
Drove from Bellingham to purchase vehicle, sold it 20 minutes before I got there.
Business response:
Steven, we thank you for taking the time to give us your personal feedback. Unfortunately, we cannot hold vehicles for a customer if that vehicle is not under contract. We understand your time is valuable and do our best to communicate vehicle availability before you make the trip to come see us. In this particular situation it sounds like the vehicle sold while you were on your way here. In the future, we will work on being more aware of transactions taking place while a customer is in route so we can notify them before the... read more
Helpful nice and flexible,
Went in to check out an suv they had. Suv was lost for half hour, was in thr shop and nit ready for inspection. Looked at it anyways since I had an hour drive just to come over there. Test drove it and noticed the engine misfire, negotiated a little, end up askin the dealer to contact me Monday when the suv was fixed. I heard nothing, even after I followed up tried to contact them back. I guess after they tried to hard sell me into buying it, they got Pissed I didn't buy it before the vehicle was fixed and ignoring me.
Business response:
Ke, thank you for sharing your experience with us. First and foremost, we'd like to apologize for the lack of communication on our behalf. This is not the level of service we pride ourselves on as the fastest growing Ford store in the state.This vehicle was in the shop to fix the mechanical issues it was having. Being a reputable local dealer means we spend a little extra money improving the quality of our pre-owned vehicles.If we're not mistaken, it sounds like your primary disappointment was the lack of communication after... read more
They were great about contacting me and honest about the condition of the vehicle. It was high priced for the condition and so I passed on it. The mileage was even a little and cars with a lot less miles of the same year and newer were a lot less.
Frequently asked questions about Marysville Ford Used Cars
How is Marysville Ford Used Cars rated?
Marysville Ford Used Cars has a 4.3 star rating with 334 reviews.
When is Marysville Ford Used Cars open?
Marysville Ford Used Cars is closed now. It will open tomorrow at 8:30 a.m.
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