Mar-Gas

Cody G. 

on BBB

6 years ago

This company is absolutely terrible. After sorting through a bunch of billing issues, which are really only partially resolved, we can’t even get them to actually show up when they’re supposed to be making a delivery. They’re terrible, and I want to share this experience everywhere to prevent others from doing business with this company and having to experience the same frustrations. Choose any other company! 

Joanne M. 

on BBB

6 years ago

We were satisfied with our propane company for years, but then AmerGas bought them. After increasing the price for propane numerous times, we decided to switch to a different propane company which had much lower prices. In July I made the switch and told AmeriGas to pick up their tank. I called repeatedly for them to pick up the tank but it is now late December and they still haven't. They should be paying me storage! 

Crissy K 

on BBB

6 years ago

Let me start off by saying I'm defiantly a patient person but, when it comes to this company I'm so over them. I moved to my current address 2 years ago. I rented tanks from Ameriagas and fuel for starters ($500 and some dollars for starters). I don't have many options in my area so I did it anyways. My first delivery was a week late, but I figured hey it's winter they are probably behind. When I first started my service I was receiving my fuel on payment plans. I'd pay $100 and some odd dollars and the rest was split into 4... read more

Aaron C. 

on BBB

6 years ago

Put in a standard request for refill some 13 days ago online. I was given a time window during which gas delivery would occur extending from 2 days after I requested until today. Today, noticing the delivery still had not been made and noticing my tank near empty, I called Ms. Leia Bush at about 9AM. She reassured me "you're on the list" and "the delivery will be made today". Came home to look at my tank and no refill. At this point, I went online and looked at average LPG prices in texas for the prior week ($2.43 per eia.go... read more

Rosemary P. 

on BBB

6 years ago

After realizing how high Amerigas Prices are we decided o switch to a different company. Called 11/06 spoke to Cindy H**. Cancelled service. Requested tank pickup and final bill. 12/11/17. No response. No final bill. No tank pickup. Called to see the "Status" . The person on the phone ells me there is absolutly nothing in the computer showing I even Called. I refer to the name of the person I spoke to. (Cindy H***) She calmly states oh shes new thats probably why she didnt do it. REALLY? And thats ok? Once again I have reque... read more

Michelle D. 

on BBB

6 years ago

i have had price issues with Amerigas in the past. We came to an agreement but it seems that it was only temporary. They recently sent me a bill for $5.829 a gallon. that is more than double what we have been paying. I check with all the other local gas companies and no one was near the price they are charging. 

michael p. 

on BBB

6 years ago

if you are looking for reviews because you are shopping around for a company, just turn away and cross Amerigas off your list. if I could give zero stars I would. today makes 1 week, a full 7 days that my house has been without propane. first week of December with an 8 month old at home, heat and hot water are pretty important. first they give an extremely hard time and rude service on the phone to set up delivery and take payment, had to speak to a manager because the woman on the phone was rude and accusational. I don't be... read more

Ashley M. 

on BBB

6 years ago

We have Cooper LP Gas Co Inc. in Sanford, NC and are apparently on the “automatic refill” list, which neither my husband nor I ever remember signing up for nor being asked if we wanted to be placed on this list. We received a bill yesterday for roughly $300.00 and were completely taken aback by this. We have not used our fireplace in two years and are super confused as to how our tank would need 65.2 gallons of propane. I called our gas company this morning to inquire as to why it was filled without our asking it to be (this... read more

jonni w. 

on BBB

7 years ago

THESE PEOPLE ARE HORRIBLE On November 21, 2017 I went to the office in Yreka CA, paid a past due balance and paid for another 100 gallon load. I was told by alisha at that time I would get my delivery on Monday Nov 27. At 1530 hours on 11/27, I called Alisha to see where the delivery was. She said she could not locate the driver and could not help me since he would return after she had left for the night. I asked if the delivery would happen Tuesday and she said: "They only go out our way once a week" I request my gas gets d... read more