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224 W Main St, Johnstown, NY, 12095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I spent a few days negotiating a deal and once a deal was offered and I accepted they sold the vehicle from under me.
I contacted about a 2020 Jeep Grand Cherokee Trailhawk from out of state. I sent them my trade information along with taking pictures of my trade and sending them. I never heard back from them but saw on Cargurus that the vehicle had sold. They could have of at least emailed me stating the vehicle was sold but I was ghosted instead. I won't be doing business with them.
Business response:
We are sorry that you had a questionable experience with us. We reviewed our communications and found that your salesperson requested pictures of your trade. However, it does not appear that we ever received any pictures or any further communication from you. If you are interested in discussing this further, please feel free to contact me directly at 812-258-3202. Jason Hutchings, General Sales Manager @ Bachman CDJR.
Things went smoothly! Great staff!
Experience was good. Sales person was helpful.
Very helpful and accommodating.
Very unorganized and seemed confused to vehicle where abouts. Car was very dirty. Next visit car was still unkempt and many broken parts on car poor representation of a car with a 20k price point.
slow response time ,sales girl seemed disinterested not sure why? polite friendly maybe she was just really busy ? Might have bought their car if better customer service ?
Good dealership Jay is the man
Very prompt to respond to my inquiry and very professional. I would recommend anyone to try them before purchasing anywhere else.
Business response:
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Main Motorcar has a 4.2 star rating with 161 reviews.
Main Motorcar is closed now. It will open on Monday at 9:00 a.m.
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