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Magic City Motor

4.5

About this business

Magic City Ford Lincoln specializes in serving the Roanoke Valley for outstanding sales and service of both new and pre-owned vehicles. We also offer the area's largest Ford parts department as well as a body shop which services all makes and models. Magic City Ford has been serving the Roanoke Valley since 1938. We're located directly across from the Roanoke Civic Center. 

Location details

809 Williamson Rd NE, Roanoke, VA, 24016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,244 reviews
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Anita Bannister Phifer's profile image
Anita Bannister Phifer 
recommend  Recommended
4 years ago

They were very fair on my trade, thanks to Tatiana (spelling). The service department and management went the extra mile to make sure my car was fixed correctly and to specifications. For the most part very friendly. 

Vic Bradshaw's profile image
Vic Bradshaw 
recommend  Recommended
4 years ago

Excellent service as always 

Sabrinia Harris's profile image
Sabrinia Harris 
recommend  Recommended
4 years ago

Fast and prompt service. Budget friendly 

Fran Arrington's profile image
Fran Arrington 
recommend  Recommended
4 years ago

Ricky had been working with us for six months and we finally found the right vehicle. Thank you! 

Gary Wayne LaShier's profile image
Gary Wayne LaShier 
recommend  Recommended
4 years ago

Always get quality service and their customer service is 2nd to none! Highly recommended! 

Reggie McLaughlin's profile image
Reggie McLaughlin 
4 years ago
Reggie McLaughlin's profile image
Reggie McLaughlin 
4 years ago

Not here to bash anyone, just here to share my frustration. I purchased a brand new 2020 Ford Explorer April 2nd. Took it back the next day because the AC wasn't cooling. Was told the freon was low and checked for leaks. No leaks and was told it may have came low from the factory. In less than a month the AC stopped cooling again. Took it back a part was replaced which didn't work. They kept the car and told me it was some kind of AC line which was on back order. My car has been with them for almost 2 weeks and the last time... read more

Business response:

Hello Mr. McLaughlin, we're sorry to see you do not recommend Magic City but we appreciate your kind understanding. Please know that this is not a Magic City issue - this is an issue with being able to get the part due to COVID. The vendor is shut down - we are working for you with Ford to try and get a remedy to this...either replacement vehicle, a monthly payment, an extended warranty, any type of consideration. We don't have an answer at this moment but we are working on your behalf and if it wasn't for a circumstance out... read more

Lori Smith-Stewart Jennings's profile image
Lori Smith-Stewart Jennings 
recommend  Recommended
4 years ago

They were so very nice And understanding And listened with what all I had done to SUV before bringing it in. Highly recommend Magic City Ford in Rke 

Fatima Al-maliki's profile image
Fatima Al-maliki 
recommend  Recommended
4 years ago

I would like to give a huge shout out to Tatiana she is the sweetest person ❤️❤️ such a kind heart and beautiful smile 😃 

Frequently asked questions about Magic City Motor

How is Magic City Motor rated?

Magic City Motor has a 4.5 star rating with 1,244 reviews. 

When is Magic City Motor open?

Magic City Motor is open now. It will close at 6:00 p.m.  

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