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Madame Paulette

3.9

About this business

The world's finest custom couture cleaner, we specialize in expert dry-cleaning, tailoring & alterations, bridal, interiors (draperies, rugs, & upholstery), restoration of all fine textiles, and clothing storage. We offer state-of-the-art, unrivaled cleaning services for our clientele, which includes internationally-renowned designers (Vera Wang, Oscar de la Renta), retail establishments (Bergdorf Goodman and Saks Fifth Avenue), celebrities, high-profile VIPs (Anna Wintour), renowned hotels (The Plaza Hotel, The Four Seasons... read more

Location details

1255 2nd Ave, New York, NY, 10065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9285 reviews
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Chaya Matana Rosenthal's profile image
Chaya Matana Rosenthal 
9 years ago

They cost $80 to dry clean you suit and then I called to confirm to say that it was going to be delivered and it never was!!! When you pay this much for a suit to be dry cleaned you expect the dry cleaning to be done on time, especially when you confirm the day of!! Never use them again! 

Joseph Eyefuel Pisicchio's profile image
Joseph Eyefuel Pisicchio 
9 years ago

Madame Paulette has the most Awesome Services Hands Down!!! 

Kyle Brincefield's profile image
Kyle Brincefield 
9 years ago

Love Madame Paulette, best dry cleaners in the city hands down 

Ricky Roberts's profile image
Ricky Roberts 
9 years ago

The best in NYC! My family has been using them for years. 

Bill Kopp's profile image
Bill Kopp 
9 years ago
Jana Tomson's profile image
Jana Tomson 
9 years ago
Madison Hale's profile image
Madison Hale 
9 years ago

If I could give them less than a star I would. I went in for my second bridal appointment which was a month after the first. And they had us wait a half hour before telling us they had no record of our appointment. Even though we called the day before. And found out they had done nothing to my dress. With a month away from the wedding I have to scramble to find another tailor because of them! 

Kathryn Holter Reid's profile image
Kathryn Holter Reid 
9 years ago

Though my wedding dress process has not officially begun, my experience with The Madame Paulette Organization has been nothing short of extroidinary! They have been generous with their time, friendly, welcoming and authentic to say the least. Such a pleasant experience, thank you! 

Business response:

Thank you so much Kathryn! We are so pleased you enjoyed your experience with Madame Paulette. 

Lauren Romanowski's profile image
Lauren Romanowski 
9 years ago

Frequently asked questions about Madame Paulette

How is Madame Paulette rated?

Madame Paulette has a 3.9 star rating with 285 reviews. 

When is Madame Paulette open?

Madame Paulette is open now. It will close at 6:00 p.m.  

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