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Lucciola Midtown
- Apartments
- Houston, TX
About this business
Ventana at Midtown welcomes you to the perfect urban location. Our 8-story concrete structure has been designed to create the ultimate living experience. Enjoy our five-star services including level-specific parking & 24-hour courtesy officer! Luxurious amenities include a state of the art 24-hour access fitness center, Mediterranean style pool with adjacent courtyard. Enjoy the convenience of puters in our Cyber Cafe with high-speed internet access, wireless, & a high-speed copier/printer. Our Historic Midtown location is o... read more
Location details
4001 Fannin St, Houston, TX, 77004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Issues Be careful with this one. I have been trying to get an issue resolved for weeks and they keep telling me they will get me an update or contact another department and have yet to solve my problem. They seemed promising when I first met them, but my experience has been turning into a nightmare.
Business response:
Due to the anonymity of this review, we are unable to identify you as a resident. Please stop by our office so we properly can address these claims in the most efficient way possible. Thank you and we hope to hear from you promptly.
Michelle, Ruth, Isabel, Desiree' and Miguel Michelle, Isabel, Desiree, Ruth, and Miguel are all great employees! They are exceedingly dedicated to ensuring a quality Ventana lifestyle for its residents! A special rating for Miguel as being the best maintenance employee ever!
Business response:
Thank you for taking the time to share your shoutouts! We are happy to hear that you have been met with 5-star service from both our management and maintenance team! We truly appreciate the support!
Will not suggest this place!!! Massive car break ins. No security. Illegally tow cars that's parked in proper visitor spots. Office staff gives run around when asked questions about things. Visitor parking pitch black. Anyone can access building!! They don't fix things properly!!
Business response:
Due to the nature of your concerns, we think it would be best if we spoke with you directly. Please stop by our office at your earliest convenience so we can discuss these claims. We look forward to speaking with you soon.
Absolutely horrible. Please believe the reviews! This place has literally been a disaster since the very first day that I moved in. Please save yourself some time & take your money elsewhere.
Business response:
We are sorry that you feel this way towards our community. Please contact us directly by stopping by our office or giving us a call at (281) 609-6842.
Trashy bad service and broken windows This place is disgusting. They have broken windows on truxillo st. Natalie at the front desk does not get back with you. Homeless people break into the side doors. The pool is broken. The hallways smell like weed and cigarettes. The whole staff is unprofessional. Malcom tries to deflect calls for natalie from angry residents. This place this overall trash!
Poor responsiveness, bad amenities The building is in a nice location, and it is huge for the price. However, I think there were 5 different sets of people working the front office in the year I lived there. Within a few weeks of moving in, my full-wall sized bathroom mirror fell off my wall, and when I went for help with cleaning up the glass, I was told by the front office that it was not urgent and someone would be there within the next three days. The maintenance staff, however, realized this was ridiculous and helped qu... read more
leasing staff Sara was quite helpful in finding my new home! I absolutely love my new place here at Ventana at Midtown. Thank you for everything
New resident I move in on October 11 I notice my carpet had stains and later that night while I was sleeping something was biting I than spoke with Claudia that following Monday’s and inform that my carpet is dirty and something is biting me she started she will let her manager know and some one will get back with me today is the 17 and no one had contacted so I call them and complain and ask for corporate office number they than gave maintenance number I Highly recommend no one to move into these apartments they are very un... read more
Mediocre living but great price for the location. To start off on a positive note, the staff here are wonderful and for the area you can't find a better price. The staff always have a friendly greeting and will help you if you have any questions. There are some homeless that are nearby but I have never had a negative experience with them. In fact, most of them are really nice. It is also a good spot for easy travel on 59. On the other hand if you can afford a spot that is a little more expensive I highly recommend doing that... read more
Business response:
Thank you for your review. We appreciate the feedback. The team appreciates the kind words about them also.
Frequently asked questions about Lucciola Midtown
How is Lucciola Midtown rated?
Lucciola Midtown has a 4 star rating with 478 reviews.
When is Lucciola Midtown open?
Lucciola Midtown is closed now. It will open tomorrow at 9:00 a.m.
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