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Lucciola Midtown
- Apartments
- Houston, TX
About this business
Ventana at Midtown welcomes you to the perfect urban location. Our 8-story concrete structure has been designed to create the ultimate living experience. Enjoy our five-star services including level-specific parking & 24-hour courtesy officer! Luxurious amenities include a state of the art 24-hour access fitness center, Mediterranean style pool with adjacent courtyard. Enjoy the convenience of puters in our Cyber Cafe with high-speed internet access, wireless, & a high-speed copier/printer. Our Historic Midtown location is o... read more
Location details
4001 Fannin St, Houston, TX, 77004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Will not suggest this place!!! Massive car break ins. No security. Illegally tow cars that's parked in proper visitor spots. Office staff gives run around when asked questions about things. Visitor parking pitch black. Anyone can access building!! They don't fix things properly!!
Business response:
Due to the nature of your concerns, we think it would be best if we spoke with you directly. Please stop by our office at your earliest convenience so we can discuss these claims. We look forward to speaking with you soon.
Absolutely horrible. Please believe the reviews! This place has literally been a disaster since the very first day that I moved in. Please save yourself some time & take your money elsewhere.
Business response:
We are sorry that you feel this way towards our community. Please contact us directly by stopping by our office or giving us a call at (281) 609-6842.
Trashy bad service and broken windows This place is disgusting. They have broken windows on truxillo st. Natalie at the front desk does not get back with you. Homeless people break into the side doors. The pool is broken. The hallways smell like weed and cigarettes. The whole staff is unprofessional. Malcom tries to deflect calls for natalie from angry residents. This place this overall trash!
Poor responsiveness, bad amenities The building is in a nice location, and it is huge for the price. However, I think there were 5 different sets of people working the front office in the year I lived there. Within a few weeks of moving in, my full-wall sized bathroom mirror fell off my wall, and when I went for help with cleaning up the glass, I was told by the front office that it was not urgent and someone would be there within the next three days. The maintenance staff, however, realized this was ridiculous and helped qu... read more
leasing staff Sara was quite helpful in finding my new home! I absolutely love my new place here at Ventana at Midtown. Thank you for everything
New resident I move in on October 11 I notice my carpet had stains and later that night while I was sleeping something was biting I than spoke with Claudia that following Monday’s and inform that my carpet is dirty and something is biting me she started she will let her manager know and some one will get back with me today is the 17 and no one had contacted so I call them and complain and ask for corporate office number they than gave maintenance number I Highly recommend no one to move into these apartments they are very un... read more
Mediocre living but great price for the location. To start off on a positive note, the staff here are wonderful and for the area you can't find a better price. The staff always have a friendly greeting and will help you if you have any questions. There are some homeless that are nearby but I have never had a negative experience with them. In fact, most of them are really nice. It is also a good spot for easy travel on 59. On the other hand if you can afford a spot that is a little more expensive I highly recommend doing that... read more
Business response:
Thank you for your review. We appreciate the feedback. The team appreciates the kind words about them also.
Great Location & Great Staff Ventana at Midtown is located in a great urban location. It is the perfect location if you want to be near the city but the suburbs as well. Living in this apartment complex will allow for you to be close to Hwy 59 and the 610 loop making travel easy. If you want a positive, caring, and upbeat staff at the place you live, Ventana at Midtown is the perfect choice. :)
Business response:
We are so happy you love living at Ventana at Midtown. We work hard to provide a wonderful living experience and we appreciate the opportunity to get feedback from our residents. Thank you for taking the time to share your experience. The Ventana Management Team
Needs Interior Improvements Geographically in a great area. Yes it's in the "up and coming" part of midtown, which means seedy until further notice. The actual apartment needs to be renovated. They repainted the outside of the entire building which is nice, but the interior is crying out for repairs. The ceilings are falling apart, the carpet in the hallways needs to be either removed or shampooed. And the biggest problem is the fact that the main elevator is broken and has been broken for 3-4 months with what seems like no ... read more
Business response:
We appreciate your comments and have worked hard to address issues at our community. We do apologize that one of our three elevators was down for a couple of months. It had to be refurbished and it took longer than we expected. We have spent time cleaning hallway carpets and have done quite a bit of maintenance on the halls and building. Thank you for your review and we hope that you have found the work to be to your satisfaction. We would love to keep you as a resident. The Team at Ventana at Midtown
Frequently asked questions about Lucciola Midtown
How is Lucciola Midtown rated?
Lucciola Midtown has a 3.9 star rating with 418 reviews.
When is Lucciola Midtown open?
Lucciola Midtown is closed now. It will open at 10:00 a.m.
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