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Luby's
- American
- Baytown, TX
About this business
Location details
1201 W Baker Rd, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The ToGo is awful - always out of things - takes forever - 25 mins from payment to food in the window - and they forgot my kids jello � when I tried to call no one answered in three attempts of letting it ring 20x's
Business response:
Kristi Daley Hardy we're so sorry to hear that you were disappointed in your visit - that's not the Luby's way and we want to hear more about it! We invite you to share more by visiting the link below and completing our guest feedback survey so that someone can get in touch with you offline to address your concerns - https://lubys.guestresponse.com/
It was horrible for the price smh im very disappointed
Business response:
Marcus Henderson we're so sorry to hear that you were disappointed in your visit - that's not the Luby's way and we want to hear more about it! We invite you to share more by visiting the link below and completing our guest feedback survey so that someone can get in touch with you offline to address your concerns - https://lubys.guestresponse.com/
The hours for Christmas day says 8am-5pm online so my family and I go and on the door it also says 8am-5pm today but no-one is there doors locked.....false advertisement not good for business
Business response:
Dominique Baldwin we're so sorry to hear that you were disappointed in your visit - that's not the Luby's way and we want to hear more about it! We invite you to share more by visiting the link below and completing our guest feedback survey so that someone can get in touch with you offline to address your concerns - https://lubys.guestresponse.com/
Been in drive thru for 25 minutes! They take my money, and then tell me they don't have any more of the food I ordered. Who is running this joint?
The Italian cream cake has a nut in every bite. So freaking good......
We really enjoyed our meal at Luby's in Baytown! Will be back!
Love the drive thru, but those ladies serving in the inside not so much. They are rude and very unconcerned. Even talked to the manager and he seemed like it wasn't a big concern. Customer service goes a long way!
Business response:
Cassandra Carter Fontenot Thank you for taking time to leave us a review. We are always looking for opportunities to improve and provide more and better service for our guests. We invite you to fill out a formal guest feedback survey via the link below…See More
Frequently asked questions about Luby's
How is Luby's rated?
Luby's has a 3.9 star rating with 1,521 reviews.
When is Luby's open?
Luby's is open now. It will close at 6:00 p.m.
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