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Lowe's Home Improvement

4.2

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

5176 Hinkleville Rd, Paducah, KY, 42001, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.21,603 reviews
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Norma Wilson Spurlock's profile image
Norma Wilson Spurlock 
5 years ago

I had the sweetest employee ever help me yesterday at this store!! Her name was MaryAnn and she called the Weber Grill customer service number, explained what I needed and they are sending me the part I need for my grill! I am so thankful for employees like her to take the extra time to help! Thank you MaryAnn and I will remember this store when I need another grill or anything else I need for home improvement!! Thanks MaryAnn! 

Wanda Marie Hodge's profile image
Wanda Marie Hodge 
5 years ago

Customer service is non-existent here. Needed help in blinds. Nobody came. I can understand that part. Several (at least 6) associates walked past me without making eye contact. A couple glanced my way. No one said can I help you, good morning, I’ll get somebody for you, smile, or even acknowledge me. 2 people across from blinds looked over several times but also ignored me. Called customer service from my phone & they did try to get someone but nobody showed up. Called them again. Same thing. I understand being busy, short ... read more

Kristen Brugger's profile image
Kristen Brugger 
6 years ago

We ordered a storm door, exterior door and locks in the Paducah store on August 21st. Paid to have the installer come out to the house so everything would be ordered correctly. Door came in and install was scheduled for October. The installer called at 7:30am to cancel installation because the wrong door was ordered. It is now 11/12 and we still don’t have a door! We should have read the reviews and gone somewhere else. 

Mathew Fletcher's profile image
Mathew Fletcher 
6 years ago

Great place! Friendly folks. There’s usually some extra work vests in the back near the restrooms if you just want to jump in and help out. I think they’re used though. They have old name tags on them. I was “Gary” for two hours before they sent me on lunch break. 10/10 

Connie Morse's profile image
Connie Morse 
6 years ago

I recommend the tool department! I had so much fun picking out my new hand tools for my NEW home! The tool department at Lowe’s isn’t just for guys ~ girls can use the power tools too! 

Susan Byard-Bennett's profile image
Susan Byard-Bennett 
6 years ago

where do i begin. Paid for installation no call back contacted them several times. order mess up too. Never again 

Eddie Moore's profile image
Eddie Moore 
6 years ago

The Staff at Lowe’s Hinkleville Road store are always very friendly and are always available to help with your every need.. 

Brooke Lodge's profile image
Brooke Lodge 
6 years ago

We will never do business with Lowe’s again. We purchased our roof back in April with the promise it would be done in May. It is now the end of July and they still aren’t finished. Each week we have a new excuse and a new date for things to be done. They have never tried to make it right or anything. They just drop the materials off and don’t worry that they sit there for weeks. We had more home Improvement projects we wanted to do but we will never work with Lowe’s again. 

Anthony Jacobs's profile image
Anthony Jacobs 
6 years ago

Ordered something valued at $500 on May 30. Told me twice that the item was supposed to be there. Never got it and had to go to ss lowes to find everything I needed. Waited over a month for nothing. Worst customer service ever. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 1,603 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 6:00 a.m. 

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