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Lowe's Home Improvement

3.8

About this business

Location details

1802 Pike Point Pl, McComb, MS, 39648, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
3.81,400 reviews
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Ashley Dianne Spencer's profile image
Ashley Dianne Spencer 
9 years ago

Very upset with our local store. After I walk all over that store. No one was around to help! I get to the check out with my things and the checker wouldn't take my money!! The checker wouldn't take my bill because of their new counterfeit machine wouldn't read it. My bill was old, not fake!!! It's a bill from the 90's. It came from the bank. Won't shop there again. Walmart & Barr hardware will get my business. 

Lois Salley McCurley's profile image
Lois Salley McCurley 
9 years ago

Save yourself the time and aggrivation go somewhere else! Totally not geared to customer service! 

Nick Cray's profile image
Nick Cray 
9 years ago

It was a complete circus, waited 3.5hrs for a mower that they called and said was ready. They had to "look for it" for an hour. Then the "battery was dead" and the "battery cables were crossed". Just very uncalled for. 

Stephen Chatman's profile image
Stephen Chatman 
10 years ago

I bought a washing machine from them and the extended warranty! Our washer hasnt worked since we bought it, after talking to customer service and them sending people out to look at it, we still dont have our washer working , this has been going on for months, today they call us back and say they cant get in touch with the warranty dept! We have been getting the run around since the beginning and still no washer, have to pay to do our laundry ! Can u believe this, so dont ever buy anything appliance from them because it dont ... read more

David Bozeman's profile image
David Bozeman 
10 years ago

The lady named DARLENE in appliances is the most unfriendly, unhelpful, rude, dont care about the customer satisfaction biddy of any Lowe's employee i have ever met!! Totally dissatisfied with her arrogant behavior. Another employee took over the transaction without a hitch. DARLENE needs to take off the sticker on her name badge that i pointed out to her 'customer impact' cause she definitely made one with me. 

Ashley Phillips's profile image
Ashley Phillips 
10 years ago

I wish I could give them no stars!!!!!! The saw in the lumber section was out of operation, and after waiting very patiently for 20 minutes, we finally find out. And FOUR employees pass by and say NOTHING!!!! VERY VERY BAD CUSTOMER SERVICE!!!!! 

Kathryn M. Fegan's profile image
Kathryn M. Fegan 
10 years ago

Desperately in need of a new customer service manager. Wish there was a family owned home improvement center here to give them competition... Even a home depot would be better than Lowe's... I HATE going there... But little other choice right now... 

Shelia Scott's profile image
Shelia Scott 
11 years ago

Love to shop there! 

Scott Roberts's profile image
Scott Roberts 
11 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.8 star rating with 1,400 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 9:00 p.m. 

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