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Lowe's Home Improvement

3.8

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

4080 Jermantown Rd, Fairfax, VA, 22030, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.82,181 reviews
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Janet Randall O'Lare's profile image
Janet Randall O'Lare 
8 years ago

Terrible customer service. We waited 45 minutes to try to purchase a refrigerator. There was only one woman working the appliance department and she was completely overwhelmed. We eventually gave up and went to Best Buy. They had the same fridge for $20 less (free delivery, too) and we only had to wait 45 seconds to get helped. We mentioned something to Lowes' customer service on our way out but they could have cared less. To top it off, there were quite a few employees milling about, not tending to customers. If you need a ... read more

Jim Shurbutt's profile image
Jim Shurbutt 
8 years ago
Ann Marie Ries's profile image
Ann Marie Ries 
8 years ago
Caryna Baker-Fox's profile image
Caryna Baker-Fox 
8 years ago
Sarah Field's profile image
Sarah Field 
8 years ago
Azeezaly Jaffer's profile image
Azeezaly Jaffer 
8 years ago

Came in here looking to buy three ceiling fans and they were not on the floor so the associate said that he would get them for me. 45 minutes later he is nowhere to be found. While waiting I asked where the locksets are for doors and they directed me to Aisle 13. Wrong again. I finally decided to just leave and go to Home Depot. 

Meaghan Kathleen's profile image
Meaghan Kathleen 
8 years ago

We set up an online order weeks ago. They decided to change the date because the driver didn't want to work on Saturday (told My husband over the phone). Saturday came (after we decided an automated confirmation of when we would have our delivery). The driver never showed up so we went to the store. They promised the order would be here by the end of the day but it never showed. The driver on his own decided to cancel the order. Not sure why he isn't fired but he obviously represents the integrity of the store. It will be Ho... read more

John Crowley's profile image
John Crowley 
8 years ago

I've had trouble ordering an appliance and carpet. 

Alexandra Houstoun Craige's profile image
Alexandra Houstoun Craige 
8 years ago

Best #customerService from Daniel & Eddie in Fairfax VA #lowes #thankyou! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.8 star rating with 2,181 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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