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Lowe's Home Improvement

4.2

About this business

Location details

125 Huffman Mill Rd, Burlington, NC, 27215, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.22,606 reviews
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Bekka Ahlgren's profile image
Bekka Ahlgren 
8 years ago

We had the BEST experience at Lowe’s today. We closed on our first house today and immediately went to Lowe’s to get stuff handled and finished from estimates we had already had done. We were handled with the upmost customer service and incredibly over the top help. Mark in flooring went above and beyond multiple times to make sure we got what we wanted and deserved, and Wayne in doors went out of his way to help us get our door measurements done same day due to our circumstances. They made what could’ve been a headache a sm... read more

Susan Mitchell Nauman's profile image
Susan Mitchell Nauman 
8 years ago

Lowes in Burlington sucks AND blows! We bought shower doors and the people they contract with did not call us back for THREE DAYS!!! When we called the VERY unhelpful and incompetent "management" they were absolutely unhwlpful and unwilling to help. So from now on, our business goes to HOME DEPOT! Lowes, you SUCK! You lost our business, so thanks for absolutely nothing! 

Jeremiah Richardson's profile image
Jeremiah Richardson 
8 years ago

Not too happy that my wife and I bought an $800 dishwasher and Lowe’s Installer installed a $500 dishwasher... Called and spoke to a manager at store on Saturday after the install and was told that it was a mix up and that the installer would call me to reschedule another install to get the right dishwasher. Have not heard a word and manager did not offer the first thing for the mix up, inconvenience, total lack of customer service. Guess we will have to take our business elsewhere. 

Desi Gillian Placer's profile image
Desi Gillian Placer 
8 years ago

Don't buy rocking chairs from them, my son bought me 2 last year for Christmas and they both have fell apart. The paint started chipping and water damage set in. I called the store to complain and she said nothing can be done since it was over their 90 day policy. Way to much money spent to fall apart within a few months time Very disappointed! 

Gib Nik's profile image
Gib Nik 
8 years ago

I have had nothing but great experiences at this store. Items always available, staff friendly and knowledgeable 🖤 My Burlington Lowes! Rebecca is the best!! 

Tiffany Gibbs's profile image
Tiffany Gibbs 
8 years ago
Robert Marshall Boyer's profile image
Robert Marshall Boyer 
8 years ago

I wrote about this complaint 8 days ago with now additional issues. I'm very disappointed with costumer service at Lowe's, Lowe's (#0508) in Burlington, North Carolina and Sterling. I ordered a in store Special Order that cost me $671.43:...Continue Reading 

Cindy Lou Minor's profile image
Cindy Lou Minor 
9 years ago

7 day delivery on something you have in stock, and you are laying people off?? There is something wrong with this set up! 

Denise Bigelow's profile image
Denise Bigelow 
9 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 2,606 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m. 

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